Question about Compaq Computers & Internet
First thing you want to do, is to make sure all the network cables are plugged into the correct devices such as your router, modem and the computer. if all is running well (everything is blinking with lights) go to your computer, open the control panel, select network connections and open it. Right click on the Local Area Connection and right click on it and select repair. Wait for about 2 mins. After that restart your PC. Try to get on the internet. If you are still not able too, you will need to go to the command prompt, you can do this by selecting start then run, type in 'cmd' and enter. You will see a windows that pops open, it should see somthing like c:\Documents and settings\john> or somthing like this. type in 'ipconfig /all' you will hopfully see a ip address and alot of other information. the ones you will need to look at is to see if your dhcp is enabled if it is then this will give you a auto ip address if it is not, you will need to get a static address from your isp. You will try to see if you can communicate with the IP address by typing in 'ping ' then the ip address. for example 'ping 192.168.1.23' if you have not packets lost, then that is a good thing. then try to ping your gateway, this will be your router ip address. you can find this ip 'Default Gateway' if you are able to ping this, you should be able to go online fine.
If you are still not able to fix this please let me know and i will be more then happy to help. email@example.com
Posted on Sep 05, 2009
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Posted on Jan 02, 2017
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