I bought a used razr phone off of ebay and when it got to my house i put my sims card in it and it took it and i can make calls and recieve calls but i cant access anything on my menu or anything else! everytime i go to select something it saids enter unlock code and i dnt kno what it is. is anyway that i can fix this problem or not?
You will have to call your carrier (or some local authorized dealers can help you with this) and get the PUK or PUC. The PUK is the password unlock code and it overrides the passwords set on the phone set by whoever had the phone before you. Once you put the password in on the RAZR 3 times it will lock and ask for the PUK.
Just call your carrier and tell them that your phone is locked and you need the PUK. They will know what you need. Some phones have a PUK2 code also for other features. So if you get the PUK and it is still doing it you will need the PUK2
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It may be caused that when you take out sim from old phome it has damaged, try for old one is it still working? if not then your sim is dead, also old phones made SIM-s to be bend and such SIM-s have difficlt electrical connection with new phones.
Also find if "this sim only" is activated in your phone.
It must give you signal, Insert sim card, or insert proper sim. If insert sim card warning card is damaged or have not enough good connection, if another, then this sim only is activated you first you must unlock it to work .
alot of guys that sell "unlocked " phones sell a regular network-specific phone but they'll include a universal unlock wafer-thin sim that fits in your phone between your sim card and the phone contacts. Look in the box ..if you still got it look for a plastic sd card sized container and see if there's one with you phone... if not you can get one on ebay for about ten bucks.. let me know what happens... KEN
I use to work for AT&T and if the phone you are trying to use is made for another company like T-mobile, then you have to call that company and they should release the unlock code to you. This is what we use to do when our customers wanted to unlock their AT&T phones to use a T-Mobile sim card in them. You just have to make sure that the phone you are trying to use does have a slot for a SIM card.
Good luck :)
Hello, are you putting another t-mobile sim card into the device? If
not, and you are trying to put another carriers sim card, the phone
needs to be unlocked. If it is a t-mob sim, you either put a user lock
on the razr, which means u gotta flash it to fix it, or you have a sim
lock, which you would have to call tmobile to change you sim pin
Is it a pay as you go or is it a plan?! if its a pay as you go i sujest buying a card or two. becaus sometimes if the phone has been activated but no cards on it for a while then the phone takes a fee from your phone cards. depending on how long it hasnt had money on it. the cost will change. and ifi ts a plan i sujjest you call the company and ask what type of plan you have. and it might just be a glitch with the system and nothing wrong with your phone.
The LG CU500 is a 3G phone I think. You may need to change your SIM CARD to 3G. I had a razor and my Sim didn't work with the LG CU320 I bought. Also unlocking a LG phone is a little more troublesome that other phones. I found a solution on the web. sorry I don't remember the website address, but it comes up in any google search. Hope this helps.