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My Seagate Free Agent Go Tools has stopped working App Data files missing?

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  • midas_cream Sep 05, 2009

    Yes I have reinstalled but it still comes up not working , Thanks for your reply. I am going to try it on another machine.

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  • Expert
  • 106 Answers

Reinstall the tool and then check out the problem that it si solved

Posted on Sep 05, 2009

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I backed up my files on my seagate 2TB free agent go flex home before my computer when down and now I got my computer replaced so how do I restore all my files into the new computer?


seagate has a utility for that which should be on the disk that came with it if not you can find it at www.seagate.com under drivers and/or applications by model number

pretty nifty app too

let me know what you find out

May 18, 2012 | Seagate 2TB FreeAgent GoFlex Home

2 Answers

How to partion seagate Free Agent Pro in Windows XP


First make sure that you have a bootable Windows Vista installation DVD, as you will be unable to use your computer if you don’t. Next, download the GParted Live CD and burn it to cd.
Boot off the GParted cd, and you will see your hard drives in the drop-down list. The first drive is typically your boot drive, but you can check the Flags column to make sure.


Next you’ll need to right-click on the partition and choose Resize/Move from the menu.


Now you can either use the New Size textbox, or just click and drag the partition to make it smaller (or bigger). When you are done, click the Resize/Move button.This doesn’t immediately apply the changes, though. You can make other changes to your partitions and then when you are finished click the Apply button.Depending on the amount of data and the speed of your computer, it can take quite a while to resize the partitions. On my computer it took more than 30 minutes.


Once it’s done, quit, remove the live cd and then reboot your computer. Unless you are very lucky, you’ll be greeted with this horrible error message saying “Windows Failed to start. A recent hardware or software change might be the cause.”
Hope this helps!

Sep 07, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

2 Answers

Seagate free agent pro 500 gig external hard drive NOT RECOGNIZED


You better check with the Seagate people. This seems to be a problem with the casing. And since you're under warranty, you can get a replacement.

Aug 28, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

I have a problem with my seagate agent go 500 gb. when plugged in to my laptop it doesn't detect it and it freezes my laptop until i unplug it. how can i get to my files in the external hard drive?


try to connect it to other computer, if it doesn't help, hdd is probably broken. If you disassemble, you will find internal hard drive, which you can try to connect to desktop PC to save your data, or look up for some data recovery company

Jul 10, 2009 | Seagate Free Agent Go Small 12 GB USB...

1 Answer

Problem removing write protect from seagate free agent drive


The problem is because Mac cannot write to NTFS formatted drives. You will have to reformat the drive in Mac. You will loose all the data :( Here is a link for the how to:

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=174395

Jan 24, 2009 | Seagate FreeAgent Pro Desktop - 320GB -...

1 Answer

I reformatted my C: drive and ever since Windows will not recognize my Seagate External Free Agent hard drive. It shows up under ?My Computer? as Removable Disk (I: )? It used to be listed as Seagate...


Try connecting it to another computer. If you can see your data then back it up etc.
After you have recovered your data connect it to your computer, from Disk Manager, remove the partition, recreate it again and then format the drive, hopefully your external drive will be operational again.
There is a possibility that the hard disk has died and you will have lost your data. If you are desparate, hard drive data recovery companies charge an arm and a leg to recover data from dead drives.

Jan 10, 2009 | Seagate Free Agent Go Small 12 GB USB...

2 Answers

Installation issue - Not recognizing


hmm, no problem plugging in either side, just be sure to do the power cable first. What's doing the beep, beep?

Found a guy who had similar prob, here was his solution:
Go to Control Panel. Click on Device Manager.
Check to see if FreeAgent is shown as a disk drive.
If not, check the device list for any Free Agent device, double click and check driver. No driver installed? Update does not work? On the driver tab….click uninstall device.
Shut down computer. Unplug Free agent USB and power at the drive.
Reboot computer. As it is rebooting, plug in the power cord. Wait a minute or two….then plug in USB cord.

Windows will “found new device” ….. Just let the computer complete the reboot.
Then go to the device manager. Chances are you will find Free Agent in the drives….and in the USB list of devices. Open windows explorer….and you should see you Free Agent as a drive.
Windows will ask you to install manufacturer disk. You have no disk…non needed. Windows has installed the device. Just click on close. I you keep getting windows wants to install device…..ignore it. You can click on “don’t ask again”. (That is if your Free Agent drive is showing in the device manager as a disk…and in windows explorer….along with your other drive or drives.)
If at some later time….your Free Agent drive does not appear….repeat the steps as listed above.
(You may think it is not working….or that it has gone bad. Try this before you try to return.)
Seagate Tools…the new version….does not recognize to diagnose the Free Agent….
I have not tried Seagate Tools after getting the computer to recognize the drive.
I am surprised Seagate does not provide a Tool to recognize their own drives…and install and/or test Free Agent.

This does work for me with Vista. Thought I had lost the drive…. Seagate should provide a patch or a drive that Windows will recognize when you get the “found new hardware” and Windows asks you to insert manufacturer’s installation disk. I do not understand why that is not already there….a driver file for Free Agent...that Windows would install.

I did not buy Pro….because I did not need the backup software. I wonder if those who bought Pro are having these problems.

Oct 30, 2008 | Seagate FreeAgent Go 250 GB USB 2.0 Hard...

2 Answers

No Power to my Seagate FreeAgent Pro 500GB


I think you screw yourself... you have just burn your files

Sep 24, 2008 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

4 Answers

Help for Seagate Free Agent 500 GB external hard drive


465.66 x 1024 x 1024 x 1024 = 499,998,617,764 bytes. The problem is the definition of gigabytes.

May 10, 2008 | Seagate Free Agent Go Small 12 GB USB...

1 Answer

Delete data from drive K on Seagate Free Agent PRO


Hi there! In order to solve your problem, just go to System Restore and restore your computer the date during you installed the Free Agent Pro, then try to re-install the application after the system restoration.

Nov 03, 2007 | Computers & Internet

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