Question about Creative Labs ZEN Vision:M Digital Media Player

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Zen vision m media explorer not reconized by vista

Zen vision m media explorer not recognized by vista. is there driver upgrade

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Support for Zen Vision M on this site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=14331&prodName=ZEN+Vision%3aM
"Show Details" next to the downloads for an overview and requirements for a correct installation.

Posted on Sep 05, 2009

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Posted on Jan 02, 2017

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1 Answer

My zen wont connect to my computer no matter what


Your USB port might be little older version for it you have to upgrade it from net then it will work properly. Thanks :)

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Zen not recognized....


Hello, I would inunstall it, And run Windows Meadia Player

Dec 24, 2007 | Creative Labs ZEN Vision:M Digital Media...

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Player not reconized


What operating system are you using? The Zen uses the MTP driver so if you have Vista or are running windows media player 10 or 11 the driver should be present and the device ought to be recognized. If not, check device manager for your zen device. If it's there, right-click and uninstall, disconnect your player and after a few seconds plug it back in. Windows should then reinstall your driver.

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Can't put music on my zen vision m 30 gig


it might be the files ur using maybe there not compatable or maybe corupt

Jun 23, 2009 | Creative Labs ZEN Vision:M Digital Media...

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Creative Zen Vision M


Greetings,

Since it is working fine on XP, we'll focus on Vista (as it was recognized before).

As stated here, Creative website Vista information page, your product is supported natively (driver is built-in Vista).

Scroll down to further suggestions and locate the Firmware Upgrade link for Vista compatibility (there's also a link button on top of the webpage just under the MP3 Player Recovery Tool button).

Keep us posted and thank you for using our service.
FixYa - Technical Support, Instructions & Repair Service

Aug 04, 2008 | Creative Labs Zen Vision Digital Media...

2 Answers

Zen vision m not recognized


Same problem. Solved by downgrading Windows Media Player to v.10. Do it through Control Panel and click Remove WMP11 and WMP11 runtime. Restart, connect your player and if not recognized do go to Control Panel=>System=>Hardware tab=>Devices. Find Portable Devices drivers in the menu and click Uninstall MTP device. If still not detected, go to Control Panel=>Detect New Hardware and run that. The player should connect automatically. WMP 11 has a glitch that disallows 3rd party MTP players. Intentional or purposeful? Ask B. Gates.

Jul 22, 2008 | Creative Labs Zen Vision Digital Media...

1 Answer

It won't transfer my zen vision M songs from my computer


I've been able to solve the problem I had with transferring files to my Zen Vision M.

I uninstalled all components of Media Source 5 and Zen Vision M Series Explorer on my PC. I then reinstalled them again. I also rolled back to Windows Media 10 (as I recently upgraded to v 11) and unchecked Sync with Zen Vision M in tools/options/devices on WM player. I then run the Clean up in recovery mode on the Zen. When the PC restarts after the installation of the software it will ask for you to connect the player. The PC should now successfully transfer files to the player.

Hope it works for you too.

Apr 12, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Firmware problem


See the solution for PC not recognizing your player. You should downgrade to WMP10 by uninstalling WMP11 and WMP11 runtime. Uninstall portable device drivers from System menu and restart the computer. Replug the USB and the player should now be recognized. 

Mar 25, 2008 | Creative Labs Zen Vision Digital Media...

1 Answer

Vision zen:M not recognized


Luckily for me I have a laptop with Windows XP. I installed the Zen software and connected my external hard drive that has all my music on it and copied the music from the external drive to the Zen. Problem sovled, although I really would like to have the software work properly using Vista. For now the solution works.

Feb 17, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen vision M wont dock


Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960

Oct 08, 2007 | Creative Labs ZEN Vision:M Digital Media...

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