Question about GE 29897GE2 Corded Phone

2 Answers

Answerer won't pick up

Everything is set on the phone- including the time, date, greeting. The phone is set to answer on 4 rings. After the 4th ring the answerer beeps and then PLEASE WAIT.... appears on the screen and greeting does not play and call is disconnected. The time and date reset to a flashing 12:00 an 1/01. Please help/.

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2 Answers

Re: Answerer won't pick up

Hi Otis,

I had the same problem after I had a new cable installed. I called the GE Customer Service: 1-800-720-2094 and spoke to a tech - here's what I was advised to do:

1. Unplug power from the Wall
2. Unplug power from the phone line
3. Wait 10 minutes
4. After 10 minutes, reconnect in REVERSE ORDER
5. Reconnect Phone Line FIRST
6. Reconnect Power Cable LAST

** I asked what happens if it still doesn't work. The tech asked me how long ago did I purchased the phone. I said 2-3 yrs ago. Then he said: "If it doesn't work, then the unit is defective". That's when I became skeptical. Anyway, try the above steps as I was advised and see if it works...I'm currently doing it and waiting for 10 minutes before reconnecting the unit in "reverse order". Good Luck.

Posted on Feb 19, 2008

Re: Answerer won't pick up

I lost the book how to put numbers in memory.

Posted on Jan 07, 2008

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Phone rings....but when attempting to answer pushing the green button ...the phone keeps ringing ...answerer cannot hear caller...keeps ringing

Have you tryed leaving it on the Charging dock and then picking it
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There should be a switch towards the bottom on the right hand side
Setting ring time switch The ring time/toll saver switch allows you to set the number of rings the caller hears before the answering system plays your outgoing message. You can set the switch to answer af ter two rings or af ter four rings. Once the greeting has star ted, you can stop it when you pick up the call at the handset or base. In the TS (Toll Saver) position, the answering system picks up af ter two rings if you have new messages, and af ter four rings if there is none. This way, if you call long distance to check your messages, you can hang up af ter the third ring to avoid billing charges.

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Make sure the answering system is ON.
Press flash/answerer/call waiting button on the handset to enter answerer remote mode.
Press key [9] to enter Ring to Answer menu on handset.
Use the CALLER ID-VOLUME (up/down-arrow) button to choose 5 rings.

You can download the manual here.

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The unit announces the rings to answer. To change,
press NEXT or PREVIOUS. To set and go on to the next
item, press SET.
1. Press and release NEXT or PREVIOUS until the unit
announces and displays the correct number of rings
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How do you set the time and date? Thanks


First of all you need to set the Language which allows you to set the answer in either English or in Spanish voice menu mode. Once the language is set, all voice menu, including the ones used in Remote access mode, will be switched to the selected language.
1. Press and hold the STOP/SET button for two seconds, then release to access the set-up menu.
2. The answering machine announces, "For English, press NEXT, press SET to continue (in English). Para espanol, oprima PREVIO, oprima PROGRAMAR para continuar (in Spanish)".
3. Press NEXT, answerer enters English voice menu mode. If PREVIOUS is pressed, answerer enters Spanish voice menu mode. If SET is pressed, answerer remains in the current language mode. In any case, the answerer enters to the TIME/DAY menu.
NOTE: Language can only be set when the user is in physical access of the unit. When you are running in Remote Access mode, the language cannot be changed and will remain in the language you’ve previously set.10
Setting the Time/Day : This setting allows you to set the current time and day for the Time/Day stamp attached to each message.
Hour : 1. When you have completed setting the Language, the unit will enter the TIME/DAY menu. The answering system announces, "Time (the current time and day setting) To set hour, press set to continue."
2. To change the hour, press and release the NEXT or PREVIOUS button and the answering system announces an hour, such as "12am, 1am, 2am," or "12am, 11pm, 10pm."
3. After choosing the hour, press and release the STOP/SET button to store the hour. The answering system enters the Minute menu.
Minutes : 1. The answering system announces, "(the current minutes setting). To set minutes, press set to continue."
2. To change the minutes, press and release the NEXT or PREVIOUS button, and the answering system announces a minute such as "1, 2, 3" or "59, 58, 57."
3. After choosing the minute, press and release the STOP/SET button to store the minute. The answering system enters the Day menu.
Range of Settings
Hour 12 a.m. - 11 p.m.
Minute 0 - 59
Day Sunday - Monday
Rings 2,3,4,5 toll saverto Answer
Message time 1,2,3,4, minutes
Security 0 - 9, 0 - 9, 0 - 9Code
Default Settings
Time 12 a.m. Sunday
Rings to Answer 4
Message time 2
Security Code 12311
1. The answering system announces, "(the current day setting) To set day, press set to continue."
2. To change the day, press and release the NEXT or PREVIOUS button, and the answering system announces a day, such as "Sunday, Monday" or "Sunday, Saturday."
3. After choosing a day, press and release the STOP/SET button to store the day. The answering system enters the Rings to Answer menu.

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