Question about GE 29897GE2 Corded Phone

2 Answers

Answerer won't pick up

Everything is set on the phone- including the time, date, greeting. The phone is set to answer on 4 rings. After the 4th ring the answerer beeps and then PLEASE WAIT.... appears on the screen and greeting does not play and call is disconnected. The time and date reset to a flashing 12:00 an 1/01. Please help/.

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2 Answers

Hi Otis,

I had the same problem after I had a new cable installed. I called the GE Customer Service: 1-800-720-2094 and spoke to a tech - here's what I was advised to do:

1. Unplug power from the Wall
2. Unplug power from the phone line
3. Wait 10 minutes
4. After 10 minutes, reconnect in REVERSE ORDER
5. Reconnect Phone Line FIRST
6. Reconnect Power Cable LAST

** I asked what happens if it still doesn't work. The tech asked me how long ago did I purchased the phone. I said 2-3 yrs ago. Then he said: "If it doesn't work, then the unit is defective". That's when I became skeptical. Anyway, try the above steps as I was advised and see if it works...I'm currently doing it and waiting for 10 minutes before reconnecting the unit in "reverse order". Good Luck.

Posted on Feb 19, 2008

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