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You are using Dell Series 9 ink cartridges, correct?
If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.
Power on the printer.
Open the printer(with the power on) and take out the Dell Series 9 black cartridge and then reseat it. I would then take out the color Dell Series 9 ink cartridge and reseat it. Now close the printer and it will print an alignment page.
Any error messages?
black cartridge = black side(left side) color cartridge = color side(right side)
photo cartridge = black side(left side) color cartridge = color side(right side)
It's possible to get a Dell Series 9 ink cartridge with a bad sensor. I would take these back to the place of purchase for a replacement.
You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem. If a problem occurs while you're printing, you'll see an error message in the progress window on your computer. It may also be helpful to try running a printer nozzle check.
See the following message problems and solutions:
Error Message Probable CauseNo color or black ink cartridge - - > Press the Color Copy button to install a new ink cartridge.The indicated cartridge is not installed or it is installed incorrectly.Color or black ink out - - > Press the Color Copy button to begin replacing the ink cartridge.The indicated cartridge is out of inkInk cartridge error - - > Press the Color Copy button to begin replacing the ink cartridge.There is something wrong with the ink cartridge.Paper jam or misfeed - - > Press the Color Copy button and clear the paper jam by hand if necessary.Paper is jammed. Press the Color Copy button to clear the jam. See the User's Guide for more troubleshooting tips.Paper out - - > Load paper in the sheet feeder and press the Color Copy button.Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing.Scanner unit open - - > Close the scanner unit.Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place.Scanner error - - > See your documentation and call Service if necessary.Press
the On button to turn off the EPSON CX3200. Check the transportation
lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If
the error message still appears, contact your dealer or EPSON.Printer error - - > See your documentation and call Service if necessary.Press
the On button to turn off the EPSON CX3200, then press it again to turn
it back on. If the message still appears, contact your dealer or EPSON.
There is no way to reset the ink levels on these cartridges. If the printer will print, just print until the ink runs out. You can also tell your printer to "ignore ink levels" so you don't get the low ink message every time you print.
There is a small spring that holds the ink cartridge in the ink holder.
You will see it stick out from the right hand side of the ink holder
where the ink cartridge slides in. If that spring isn't being held to
the ink holder by two plastic tabs, (I.E. the plastic tabs are broken)
the printer will never recognize the cartridge. If the printer is still
under warranty I would contact HP or an authorized repair center for
HP. Both the black and color ink holder has this spring. I know of no
way to repair this kind of breakage.
To align the color cartridge, simply try taking the cartridge out, and
putting it back ini. Most often on Lexmark printers, this will bring up
a message asking if your cartridges are new or old and of what number
they are. after this menu you will likely be forwarded to a printing
I just got off the HP help line. After changing my black ink cartridge a test page was printing each time I turned the machine on. This is very costly, in both time and ink as the cartridges themselves for this machine hold very little ink. I tried to learn from HP tech how to turn off the test-print while keeping my color cartridge empty. It turns out that you cant do it. HP requires you to keep buying and using cartridges whether you need them or not.If you buy the color ink it will use it up in its testings. And if you dont buy the color cartridge it will use up your black ink by printing the test each time you turn on the printer. The printer was inexpensive sure, but I'm paying for it in wasted ink.