GPX MW3836  MP3 Player
Problem for GPX MW3836 (1GB) MP3 Player

XP not able to download songs onto MP3




By moore_dnc on Sep 05, 2009

" "
Was able to download songs on first day, now it says "safely remove hardware" everytime I plug into either of the three USB ports!

Solution #1

posted on Sep 05, 2009
Not Rated)

rstcrat1

Rank: Master 
Rating: 76%, 9 votes
The problem might have been caused by you NOT using the 'Safely remove function after the first session.
Reset everything to default (via the iPod 'Settings' menu)....then try again.



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Solution #2

posted on Sep 05, 2009
Not Rated)

frettin2000

Rank: Master 
Rating: 88%, 7 votes

When using XP and media player 10, your mp3 player has to be in MTP mode to transfer music, you can't do it in USB mode. If you have already tried in USB mode you'll be beter off clearing the memory and starting over (you'll have to reload your music after you are done).

  1. Plug the player up to the computer using the USB cable.
  2. Close out any pop ups that open. If they won't close ignore them until you are finished.
  3. Double click the My Computer icon on your desktop.
  4. When that opens find your player under Removable Devices or Audio Devices. Some computers will show your player twice but will have the SD MMC card showing behind the player name. That is only for formatting the SD card.
  5. Right click once on the player to open the Options menu and then click on Format
  6. Click OK to any warnings that come up. There may be one or two depending on your operating system.
  7. Any memory will now be erased from your player and you can disconnect from the computer.
  8. Reboot your computer and plug your player back in.
  9. When you see USB appear on your players screen, press and hold the M button until MTP appears on your screen.
  10. Reload your music

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