Question about GPX MW3836 MP3 Player

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XP not able to download songs onto MP3

Was able to download songs on first day, now it says "safely remove hardware" everytime I plug into either of the three USB ports!

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The problem might have been caused by you NOT using the 'Safely remove function after the first session.
Reset everything to default (via the iPod 'Settings' menu)....then try again.


Posted on Sep 05, 2009

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When using XP and media player 10, your mp3 player has to be in MTP mode to transfer music, you can't do it in USB mode. If you have already tried in USB mode you'll be beter off clearing the memory and starting over (you'll have to reload your music after you are done).

  1. Plug the player up to the computer using the USB cable.
  2. Close out any pop ups that open. If they won't close ignore them until you are finished.
  3. Double click the My Computer icon on your desktop.
  4. When that opens find your player under Removable Devices or Audio Devices. Some computers will show your player twice but will have the SD MMC card showing behind the player name. That is only for formatting the SD card.
  5. Right click once on the player to open the Options menu and then click on Format
  6. Click OK to any warnings that come up. There may be one or two depending on your operating system.
  7. Any memory will now be erased from your player and you can disconnect from the computer.
  8. Reboot your computer and plug your player back in.
  9. When you see USB appear on your players screen, press and hold the M button until MTP appears on your screen.
  10. Reload your music

Posted on Sep 05, 2009

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I would recommend checking the batteries make sure that they aren't dead. If the batteries aren't dead and you are still having trouble might just be a defective one. I personally love mine. I have a dell E310 with win xp and it works great. I just download the songs onto my computer. Then plug the usb wire into the computer and move the songs to the K drive is what mine comes up.. For a shortcut once you see the drive appear you can create a shortcut to the drive by dropping the drive to the desktop. So it is alot easier to move the songs onto the drive. I simply just drag the song over the shortcut I created and it goes directly on. Just make sure that when you are finished adding all the songs, you click the scissors (safely remove hardware icon) on the bottom right of the taskbar and click stop for that drive, or else the songs you put on won't save. Once it says you are free to remove the drive simply unplug usb. Then plug in your earpiece and hit play on mp3. You should hear the song.

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