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hi there! you first have to install the driver software for your cell phone... as in windows Xp it shows MT6225... after installing the usb drivers when you connect your cell with usb cable on the cell phone a menu will appear... - Mass Storage - Com Port - Camera you have to select the mass storage option then your cell will show it self as a usb disk in PC... and if you have Memory card then there will be two usb drives appear in your My Computer Window.... you just have to copy paste your files...