I'm trying to get the bottom open so I can get out any accumulated gunk. (This washer has never cleaned well and the problem is getting worse.) I'm afraid to use pliers or a
wrench on the plastic knob that holds the mechanism in place because I
don't want to break the plastic. It's on too tight for my fingers,
though. Any hints on how to get the bottom mechanism open without doing
Background: this Kitchenaid has never cleaned well. It's not the water temp because the dishwasher it replaced cleaned just fine at lower temps on the household water tank. Besides the Kitchenaid has a water heater in it. The company sent someone to look, but he did not fix the problem and they have given me the runaround. They've been slimy like my dishes. Until we can afford a new one or find a solution more responsible than replacement, I hand wash to get the film off before we use the dishes. Running the dishwasher with vinegar helps.
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Re: Can't get the bottom open
The build up is from hard water. There is a new product out called the dishwasher filtration system.It filters the water before it enters your dishwasher. It works amazing and has a money back guarantee.You will love the way your dishes look after the first load. It is also very affordable (like 70 bucks). Go to www.dishwasherfilter.com to find out more info.
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Accumulation of gunk or even ice on the door gasket can act as a glue between the door gasket and the front edge of the unit. Try using a rag, soaked in hot water and wipe the side of the gasket to try and loosen the gunk or ice.
Had the same problem with my Bosch SHX45P05UC/64 Dishwasher. Tried all the solutions - cleaning the bottom, forcing the "flapper", draining manually etc - found on the net, including on YouTube. No dice.
Finally called Sears Service. He walked in, didn't even bother with the dishwasher. Popped open the "vacuum release" (my name for this ;) on the top of the sink (next to the faucet), removed the gunk that had accumulated it, closed the top again, and turned on the dishwasher. Presto! Worked like a charm. He was in and out in less than a minute. Very cool! Try it out before you do anything else. :)
Try going further than defrost and draining the hose. There is gunk that builds up and you need to clean that out. Use a pipe cleaner(the fuzzy wires used mostly for art projects. They actually can clean pipes and water lines!!) Also, you can pick up a pack of pellets used for breaking down the "gunk" build up.
The agitator and s/s bowl needs to be removed for cleaning.
You need to use a pressure washer to remove buildup on s/steel bowl
The bucket aka tub needs to be cleaned also check for items that may block or jam pump at the bottom of the bucket.
reassemble your machine, it should do a better cleaner wash.
When the washer is not in use you should leave the door open at least a crack to let the washer air out. About once a month, pour about a cup of bleach, white vinegar or washer magic in the tub and turn the washer onto the clean cycle or just a hot cycle if clean cycle is not available with no clothes in the washer. washer the inside glass door especially near the bottom of the door. This is where alot of dirt and hair accumulates. Make sure that you are using HE soapl
The humming sound is most likely the pump running. Try this: Open the front panel by using a putty knife to push in the clips (2) at the seam where the front panel meets the washers top. With the washer in the spin cycle (you hear just the humming) pull the little hose off the left side of the outer tub, near the bottom. The washer will most likely begin to spin immedeately. If it does, this would indicate that the hose and the nipple it connects to need to be cleaned out. Gunk builds up there some times and then the air cannot escape back out, so the washer thinks it is still full of water, and thus will not spin. After cleaning those out, replace the hose with the tub empty of water. If the washer did not spin after pulling the hose, check the lid switch.
I have had the same problem with mine. I have started taking the rubber seal off at least once a month to clean it with bleach and water. I would not recommend doing this unless you are handy with tools. You might try cleaning the seal with bleach and water while it remains on the machine. Careful to pull the inner sealing lip down to get to the "Slime" behind it. Good Luck
After observing the water just gushing out when the spray arm was removed, we determined there was still a bunch more calcification/soap in the ends of the spray arm. (We have very hard water in our area). Unfortunately, you cannot open up the spray arms to clean them out, so it took about 30 minutes of pounding and manipulating to get all the gunk out. Now my dishes are clean again. Hallelujeh! And the water cleaning the dishes is cleaner, as well.
Believe it or not...I think it is fixed. I used a coat hanger to try to take out as much "gunk" as I could from the drain plug hose. I added warm water and then vinegar to the hose with a medicine dropper to help loosen the "gunk" I also forced air with the medicine dropper and I could hear it in the tub from the pump. Then I knew it was free of "gunk." I ran 3 hot cycles 2 with 1/2 gallon each of vinegar and one plain water cycle. Between each cycle I emptied the drain plug hose and drain pump filter. After the three cycles the water came out clean and not muddy. I also took a spray bottle of hot water and sprayed the "gunk" from around the seal to release it and out of the washer. I alternated with the spray bottle of water and vinegar applied with a small paint brush. I also noticed this "gunk on the stainless steel tub as well. I used the paint brush and painted vinegar on that and sprayed down with the hot water. I then did a load of towels and this morning my washer does not smell and is clean as can be...no more "gunk." what is that stuff anyway? Too much soap or softener? Anyone else have this problem? I was told by the service tech a few years ago that I didn't need to open that door because that is where they service the machine from.....wrong....I was to empty that drain hose from time to time. That was the first time I opened that door and the machine is 4 years old....