Question about Canon CanoScan 5000F Flatbed Scanner

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On the CanoScan 5000 I try to open the Scanner and there is a msg. that says "cannot communicate with scanner...check connection etc." This is not unusual with this lousy scanner. What usually will fix the problem is rebooting or unplugging the scanner, waiting a minute and plugging it back in. Have done all that and nothing is working. There is power to the scanner but bulb is not on. Thanks

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Try using other application aside from the canoscan. Try to use Paint, you just click on File then from scanner. If it doesn't work, check the scanner itself, try to plug it in on another power outlet, if you are using a power surge try to unplug it and directly plug it in to the wall. You should notice the light on the scanner. If it is not litting up, you need to have the scanner serviced due to defective bulb

Posted on Sep 05, 2009

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Posted on Jan 02, 2017

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1 Answer

I installed the new Canon LiDE 110 scanner drivers. When I click on the Scan button, it gives the error msg: Cannot Communicate with scanner. Cable may be disconnected. Scanner driver will be closed


I was getting that same error message, every second time I tried to scan something. I had the scanner connected to a USB 3.0 jack. I switched to USB 2.0 jack, and the problem was solved.

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My scanner ''CanoScan Lide 500F'' does not work with Windows 7 ?


http://canon.driversdown.com/Canon-drivers-download/Canon-5000-5000F-Scanner-Driver-Ver.-8.0.2.1-(Windows-Vista)_3084.shtml
Try that vista driver. I tried some vista drivers for some devices and they worked for me :)

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Scanner cannpt communicate with laptop


try downloading the driver for the scanner as it may be corrupted or not compatible for the pc/laptop

Mar 05, 2017 | Canon CanoScan 4400F Flatbed Scanner

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Cannot communicate with scanner (Canoscan Lide60 on Mac OSX 10.5)


I also had this problem and scoured ALL the apple forums to no avail.
Then I discovered what my problem was. I run parallels on my mac and it had nabbed my scanner as one of its USB devices! All I had to do was uncheck this device for use in the windows Virtual machine and it came back to mac. The strange thing was, I didn't use or install the scanner in the windows environment, yet parallels stole it from the macOS side.
If you have Parallels installed, I wonder how many other problems with USB connected devices could be solved by visiting it first?

Jul 09, 2009 | Canon CanoScan LiDE 60 Flatbed Scanner

2 Answers

Scanner won't communicate with computer


Try this,

Go to Control Panel >> Device Manager, look for the scanner in 'Device Manager' under 'Imaging Devices'
Right click on it and select 'Uninstall' and allow it to be uninstalled.
Remove the USB lead from the scanner.
Re-boot the Computer.
Once windows appears and is ready toi use, re-connect the scanner USB lead.
Windows should re-install the drivers and tell you the scanner is ready to use................hopefully!

Mar 25, 2009 | Canon CanoScan 4400f MultiFunction Color...

2 Answers

Canoscan Lide 60 suddenly cannot be communicated.


hi um i don't know if this will actually work but it did for me, I had 2 problems with the lide 60 scanner-one was a connection/cable thing and another was this "TWAIN source thing" and after installing this:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=351&modelid=11446
i seem to only have one....i think the connection/cable got fixed.
oh well, give it a try anyway :) cant hurt

Mar 11, 2009 | Canon CanoScan LiDE 60

1 Answer

Re: CanoScan LIDE 30 on Mac OS X (Version 10.5.6)


I was able to install the CanoScan Toolbox by doing the following: MacIntosh HD --> Library --> CFMSupport --> Get Info. Under 'Sharing & Permissions', I added my name & changed 'Read only' to 'Read & Write' .

Problem now: I can't install the LIDE 30 Scanner Driver. I clicked on the downloaded driver & a box opened. I clicked on ScanGear CS Installer, but that didn't work. I then clicked on 'Into Plug-In' --> ScanGear CS 7.0X --> Choose Application --> CanoScan Toolbox 4.1 --> Plug-Ins, but couldn't continue as the 'Open' tab was greyed out. What should I try? Any suggestions would be appreciated.

Feb 27, 2009 | Canon CanoScan LiDE 30 Flatbed Scanner

1 Answer

Scanning error - cannot scan error code 2,155,0 ???


i found this while i had the same error msg... apparently its actully the USB cable where its does not suffice
here is the link : http://www.fixyourownprinter.com/forums/printer/49111

Thanks
Sanjieev

Jan 13, 2009 | Office Equipment & Supplies

2 Answers

CanoScan Scanner can not complete a scan


Double-check all connections and try another port if possible. There may also be damage to cables or pins. Do you have another cable to try? Do other devices work in the same port?

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1 Answer

Scanner won't communicate with my Mac


Uninstall the software with scanner unplug from your MAC. Install the software with the scanner disconnected, then connect it b4 the first use of the software.

Mar 28, 2007 | Canon CanoScan LiDE 30 Flatbed Scanner

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