"always getting check paper size"

Posted by robert00 on Dec 08, 2007

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1. • By robert00 Dec 10, 2007

   • There's no problem on the setting, i'm using letter paper size so that i set on "LTR" but still getting alarm its showing check paper size even though the setting is correct. My suspect is sensor switch i seen two from down and at the back between two with rubber black roller but im sure is that. Do you have anymore advise for me? Thanks and thank you very much for the response.

2. • By robert00 Dec 10, 2007

   • Thank you very much for immediate response, i will see it first maybe is out of place or if not i will try to change the sensor. I will do it now and i will be inform you later.

3. • By robert00 Dec 12, 2007

   • I change the sensors both up and down but still exist since sometime it is ok, i tried also set all sizes of the paper setting but i failed. There is another way to solve this problem? Thanks again for the help.

4. • By robert00 Dec 12, 2007

   • You r right im here.I think is need to be reset but i dont't know how to do reset this fax machine but i have user's manual only, if you don't mind give me a chance or guide on how to do it, i can do it myself.
     
     Before, it is! im using A4 size and then i tried to use now again it's ok no problem, but when i switch on to used Letter size i can't most of the time check paper size but im using almost a year only just now has i got the problem. I'm trying to solve this problem but i need somebody to help.
     
     Thanks a lot - checkitright..

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6. • By metrobus Mar 19, 2008

   • Prints fine, then says check paper size and error lights up and makes the error tone. You can pull the paper tray out and push back in to reset. Try and copy another sheet same thing happens. Have already swapped out paper feed rollers and separation pad, checked paper size internally made sure on letter and paper exit sensor appear to be operating fine. Any suggestions????