Question about Epson RX620 All-In-One InkJet Photo Printer

1 Answer

Epson Photo RX510

Recent paper jam. Will not reset. Continues to issues jam message. No paper jammed in machine. When you turn printer on it feeds one sheet thru then the jammed message comes on. Can anyone help to reset this printer?
Wazza H.

Posted by on

  • Wazza H Dec 11, 2007

    I'm positive there's no paper in path. When holding the on/off for 10 secs when switching on it feeds one sheet thru beautifully & then the jam message appears without the feeder attempting to feed the second sheet.

  • Wazza H Dec 11, 2007

    Yes I saw the jam occurring & pulled the paper against the infeed (silly me). The printer is about three years old and is used regularly

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,102 Answers

Hi when you switch it on have you tried holding down the on off button for about 10 seconds as this often resets most printers.
Also when you sya thier is no paper jammed in printer are you absolutely sure their is not even i tiny bit of paper still stuck as it only takes a tiny bit of paper to make this message appear.
If you are confident in removing the paper feed witch is difficult to do as you need to make sure it goes back perfect as if it isnt the paper wont feed.
Alot of people say their is no paper jammedand they call somebody out to repair the printer and they get charged a fortune for removing a tiny bit of paper.
If holding the button down dont work then try switching the plug on whilst holding down the on off button let me know how you get on ok

Posted on Dec 10, 2007

  • paul proctor Dec 11, 2007

    Hi what actually caused the printer to get the jam message did you have to pull out jamed paper or has this problem just occured on its own ill look into your make and model number whilst waiting for your response.
    Also how old is the printer and has it been used on regular basis let me know thanks

  • paul proctor Dec 11, 2007

    Hi did the paper rip or did it come out in one piece.
    The only option you have left to do if the reset dont work and remove the message you might have to call someone out to do this as it will need the paper feed removing and refitting and setting up so that the feed is alligned properly.
    It is really difficult to do yourself as getting the paper feed to allign up correctly is difficult without having correct tools as their is a special tool that repair shops use to re allign the feed spoil.
    It sounds like pulling the paper out has made the feed move out of line also it might need a good clean as well as after years of use the dust builds up inside the printer and this can give false reading on the paper feed sensors.
    Only strip it down yourself if you know what you are doing taking it apart is not that difficult but putting it back correct is the hard part.
    It can also be frustrating as you could end up doing it 5 or 6 times untill you get the feed lined up correct.
    If it was me i would let a repair shop do it as you no it is done right and should get some sort of warranty on the work they have done.
    Let me know what you want to do ok speak soon

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I get a warning message for a paper jam, but there is no jam and the paper will not feed through the printer.


Still you have to check all places paper has to move through. If only one sensor indicates the rolls are not moving correct you gat this message. Also make sure you closed all doors and flaps correct.

Jun 29, 2014 | Epson Pro Wp-4530 All-in-1 Inkjet Wireless...

2 Answers

EPSON Photo 1400 paper feed and ink replacement problem


Asit is only a couple of months old seek a replacement under guarantee/warranty.

Jun 29, 2010 | Epson Stylus 1400 InkJet Photo Printer

2 Answers

Stylus CX9400 Photo Printer: paper jammed inside printer...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

May 18, 2010 | Epson Stylus CX9400 Photo Printer

2 Answers

Epson Stylus Photo R350 giving a paper jam error message


An Epson service man (he was VERY kind to suggest this) told me to use a weak detergent solution on the rollers, NOT alcohol as that will dry out the material the rollers are made of. Although the problem has recurred a couple of times, it's worth repeating when necessary. I actually activate the 'print' command so it tries to feed in paper, while I FIRMLY hold a piece of fine cotton cloth stretched over a thin plastic ruler, which I hold down where the paper feed grabs its paper. The printer has a couple of tries to feed paper, reports an error message (because there was no paper) and I activate it again, thus exposing the WHOLE of the feed wheel to the cleansing cloth! WORTH A TRY!

Jan 30, 2010 | Epson STYLUS R350 Photo Printer

2 Answers

Paper will not load into my Epson PHOTO R340 printer.


May be the problem is at paper sensor, that dirty. The sensor is at bottom of head casing. When paper feeding, the sensor not get the light back, so the printer "think" that no paper. Try to clean paper sensor.

Jan 12, 2009 | Epson Stylus® Photo R340 InkJet Printer

1 Answer

Paper jam paper jam error message continues even no jam, have to feed by hand sever times before paper will feed into printer.


try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Dec 23, 2008 | Canon Pixma MP450 All-In-One InkJet...

Not finding what you are looking for?
Epson RX620 All-In-One InkJet Photo Printer Logo

187 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Alun Cox

Level 3 Expert

2678 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...