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I am trying to print an invitation of 5 x 8 inch paper created in Microsoft Works word processing. I set the print preferences to custom for paper size and insert the paper and move the guide to position the paper along the right side of the printer. The print is off center and as if I was using letter sized paper instead of 5 X 8

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I need to feed custom paper into my C5580. It is 8.75" x 5.75" inch cardstock for shower invitations. How do I set up to print on this paper? I keep getting the paper size mismatch error. ...


You'll need to change the paper size in the printer setup options. To do so, follow these steps:

  1. In the software application you're printing from, go to File menu and select "Print."
  2. Open the dialog box that will open the printer's properties, options, setup or preferences (name depends on the software used).
  3. Click the Features tab.
  4. Under Resizing Options in the Size drop-down list, select "More."
  5. Choose "custom paper size" to enter the dimensions of your card stock.
There are other options you may want to tweak to customize the print job for your paper type, resolution, orientation, &c., as well.

Good luck!

Mar 01, 2011 | HP Photosmart C5580 All-In-One InkJet...

1 Answer

You must have a record. hp p1006 printer envelopes hang in print que. I have spent many hours with your staff and the problem hasn't been solved?


Envelpopes should be printed using the feed tray located in the front of the printer not through the paper cassette. Try this: Follow these steps to print on envelopes from a computer running Windows. NOTE: For specific details on formatting text for printing on envelopes, consult the help files in the word processing software. For best results, consider using a label for the return address.
  1. Click File , and then click Print . The Print dialog box opens.
  2. Depending on the software program, click Properties , Options , Printer Setup , or Preferences . The printer Properties dialog box opens.
  3. Click the Paper/Quality tab.
  4. Select Envelope as the paper type.
  5. From the Size drop-down list, select the applicable size. To create a custom size envelope, use the following steps:
    1. On the Paper/Quality tab, click Custom .
    2. Click in the Name text box, and then enter a name for the custom envelope size.
    3. Click in the Width text box, and then enter the width. NOTE: Make certain the size is in inches. Click the Use Millimeters/Use Inches button to toggle between using millimeters and inches to define the custom paper size.
    4. Click in the Height text box, and then enter the height.
    5. Click Save .
  6. Click Apply to save the settings.
  7. Click OK to print the envelopes. NOTE: An error message might display asking to load an envelope into the manual feed tray. This might occur even if the envelopes are loaded. Make sure the envelopes are loaded, and then click Continue . The product will continue printing from whichever input tray contains the envelopes.

Dec 17, 2010 | HP LASERJET P1006 Printer

1 Answer

How can I print invitations size 5X7 on this printer.


You need the driver setings on your pc, select the correct paper type or media type then select the size if this size is not available you can create a custome paper size one the driver but you must take into consideration on how thick is your paper you can set the media thicker setting all this option is available on the printing preference (windows) or print settings (mac).

hope this help

May 11, 2010 | Epson ACULASER CX11NF All-In-One Printer

1 Answer

Paper size


Okay, go to your printer folder Start/Printers Right click on your printer (Officejet 6310) and click on Properties. You will see a button near the bottom called Printing Preferences. Here is where you choose your paper. You can make your choice here and choose to make it your default settings (click Apply to make the new paper your default to print your invitations...you will have to change back after). You may change the quality of print and paper type as well since the default setting won't provide the quality of print you desire. From here it's pretty straight forward. Feed your invitations into the paper tray as you would normal paper and try a test print for quality control. Once you've got the desired output, print the rest of your invitations.

Apr 16, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

I am too stupid to print an envelope


No, your not. The M24 has to be the hardest machine on earth to print an envelope on, It is the biggest headache I have ever seen in printing. Here are the instructions and good luck.

NOTE: The PCL driver is the only driver supported for printing envelopes. There is no support for printing to envelopes using the Adobe PostScript® printer driver. It is necessary to complete all steps to successfully print envelopes.

NOTE: If printing through a server, changes to the driver must be made at the server level.

To set up the custom size paper for the printer:

NOTE: The setup of the custom size paper is a one-time step. Once the custom size is setup it remains an available paper size until it is changed.
  1. At the workstation, click on [Start], point to [Settings], then select [Printers].
  2. Right-click on your printer and select [Properties] from the menu. The Printer Properties window will be displayed.

    NOTE: Use the custom size paper in the printer driver when printing within an application.

  3. Select the [Configuration] tab.
  4. Select [Bypass Feed Orientation] and make sure it is set to Portrait in order to feed the envelopes long edge feed (LEF).
  5. Select [Custom Paper Size].
  6. Select one of the five custom sizes.

    NOTE: There are five custom sizes that can be set up for use in the printer driver properties. Custom Paper Size can be given an individual name by selecting [Name]and typing the name for the custom size, such as, envelope. The name will then appear as an option in output size.

    Three types of envelopes are supported:
Type for Envelope Metric Size Imperial Size Monarch 98.4 mm x 191 mm 3.9 x 7.5 Inch Commercial #10 105 mm x 241 mm 4 x 9.5 Inch DL 110 mm x 220 mm 4 x 8.6 Inch
  1. Enter the short edge and long edge values for the envelope size you are using. The driver will now show the new custom size as one of the choices in Output Size.
  2. Click [OK].
To set your printing preferences for the printer:
  1. At the workstation, click on [Start], point to [Settings], then select [Printers].
  2. Right-click on the printer you want to print envelopes and select [Properties] from the menu that will be displayed.
  3. Select [Printing Preferences].
  4. Select [Tray 5] (Bypass) for the Paper Source.
  5. Select [Heavyweight 2 (170-220 g/m²)] for the Paper Type.
  6. Select the custom size you created for envelopes for the Output Size.
  7. Click [OK] twice to exit the Printing Preferences and the Properties windows.
To print envelopes at the workstation using Microsoft Word®:
  1. Open your Word application.
  2. Select [File] on the top left of the toolbar.
  3. Select [Print] from the menu. The Printer window will be displayed.
  4. Select the printer that you will use to print the envelopes. This printer will use the same driver where you defined the custom paper size.
  5. Select [Close].

    NOTE:If you do not select the correct driver you will not be able to select the correct paper size in Page Setup.
To print envelopes at the workstation using Microsoft Word Page Setup:
  1. Open your Word application.
  2. Select [File] on the top left of the toolbar.
  3. Select [Page Setup] from the menu. The Page Setup window will be displayed.
  4. Select the [Paper Size] tab.
  5. Use the paper size pull-down to select the paper size you defined in the driver. The paper size will be listed by the name you gave it in the driver setup. The default will be custom 1, 2, 3, 4 or 5.
  6. Make sure the orientation is set to Landscape and select [OK]. At this point edit the page with the information you want printed on the envelope.
  7. Select [File] from the toolbar.
  8. Select [Print].
To load envelopes at the printer:

Load the envelopes into Paper Tray 5 (Bypass Tray). The orientation needs to be long edge feed (LEF) with the flap closed and the flap side at the lead edge, and the print side facing down. The printer is now set to print on the envelope.

NOTE: Load a maximum of 10 envelopes into Tray 5 (Bypass Tray) at a time. You may be able to fit a few more depending on the envelope's thickness but do not exceed the max fill line on the tray. The envelope may wrinkle depending on its weight and stiffness. The machine is not designed to handle high-capacity production envelope printing.
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Feb 09, 2009 | Xerox WorkCentre M-24 Color Copier

2 Answers

Can't print custom envelope on HP Photosmart 7280


OK, to make this clearer, I had the same problem on my HP C7180. It seems to be rampant throughout their Multifunction printers.

My Fix, combining several others:

1. Go to Printers and Faxes on your Start Menu. In the Printers window, select Server Properties from the File menu. Use the Forms tab of the Print Server Properties dialog box to view printer forms. You may also see lots of forms that you wish your printer could see, but don't worry, it'll see the one you create now. And be sure when you create your form that you use the narrower dimension for the width and the longer dimension for the height. Usually for envelopes you will print in landscape mode.
2. Select the Create A New Form check box.
3. Enter a new name for the Form in the Form Description For field.
4. Use the fields in the Measurements area to set the paper size and margins. *Use the narrower dimension for the width and the longer dimension for the height*.
5. Choose the Save Form button to save the form. The Save Form button only gets pick-able when you type in a different name than what's there already.

Now go to your document program, such as Word. Make sure the window for the document you want to print is the active window. Select File/Page Setup..., Paper Size Tab, and there select the form you just created from the dropdown list

Still in your document program, select File/Print... then Properties. Select the Features tab, which may be differently named. Under Resizing Options/Size dropdown, select More... and there you'll find your newly created form down at the bottom, under Custom. Pick it.

If you're printing envelopes or other things where the way you view it it's wider side-to-side than it is tall, be sure and select "landscape" in both "page setup..." on your document program and in File/Print.../Properties/Features?Basic Options.

When I did all this methodically, I was able to print my Christmas envelopes. Yay!


Nov 25, 2008 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Hp c4180 custom envelope size problem


Please try the steps mentioned in the link bellow:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01518768&cc=us&lc=en&dlc=en&product=1141647.

If not open solution center> Setting> Printer Settings> Print settings and you will find a custom option there and then create a new size and give it a name and when you print from any application you will see the new size reflection in the application( i.e Microsoft word or excel) you are trying to print from.

Good Luck

Jul 13, 2008 | HP PhotoSmart C4180 All-in-One Color...

6 Answers

Paper mismatch


Hi kingwa55,

I have an hp photosmart c4480 and was having the same problem printing wedding invitations. Same size 5.5"x8.5'. Im not sure if this will work on your printer, but this is what I had to do.

Click on Print, then Properties, then features.
About half way down there is a drop down box under sizing options.
Click on custom
Create a name, and put your width and height in.
Click Save and then OK
Completely X out of the print options.
Then Click
File, print, properties,features, click the drop down box under sizing options.
Click more and scroll to the bottom and it should be there.

If your options are different then mine, I'm sorry for wasting your time.

Apr 23, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

How to change paper size on axerox phaser 8500


From a Windows Operating System:
  1. From the computer, open the document to be printed within an application program.
  2. Click on [File] on the toolbar, and then click [Print]. The Print window will be displayed.
  3. Click on the [Properties] button, or the [Printing Preferences] button. The Properties or Printing Preferences window will be displayed.
  4. Click on the [Paper / Quality] tab.

    NOTE: Most applications will automatically provide the page size information to the driver. If not, steps 8 - 10 describe how to create a custom page size.

  5. Select the required paper size from the Document Size pull down menu, if available.
  6. If the required custom paper size is not available click on the [My Customer Sizes…] button.
  7. To create a new custom paper size setting click on the [New] button.
  8. In the Name field enter the name to be given to the custom paper size. For example 127 mm x 394 mm (5 in. x 10 in.)
  9. In the Width field enter the width of the custom paper size.

    NOTE: The width should always be the short edge of the paper. For example, if the custom size is 127 mm by 394 mm (5 inches by 10 inches), the width must be set to 127 mm (5 inches) regardless of the orientation of the document or the feed method on the printer.

  10. In the Height field enter the height of the custom paper size.

    NOTE: The height should always be the long edge of the paper. For example, if the custom size is 127 mm by 394 mm (5 inches by 10 inches), the height must be set to 394 mm (10 inches) regardless of the orientation of the document or the feed method on the printer.

  11. Click on [Save]
  12. Click on [Close].
  13. Select the required paper size from the Document Size pull down menu.
  14. Click on [OK] twice to print
From a Mac OSx:
  1. Click on [File] on the application toolbar, and then click on [Page Setup]. The Page Setup window will be displayed.
  2. From the Printer Description pull-down menu, select the correct PPD file for your printer.
  3. Select the custom paper size for your document from the Paper Size pull-down menu.
  4. If the required custom paper size is not available click on the [Manage Custom Sizes…]. The Custom Page Sizes window will be displayed
  5. To create a new custom paper size setting click on the [+] button.
  6. Double click on [Untitled] and enter the name to be given to the custom paper size.
  7. At the Page Size field enter the width and height of the custom paper size.
  8. Click on [OK] twice.
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Apr 22, 2008 | Office Equipment & Supplies

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