Question about LG Shine KE970 Cellular Phone

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AT&T SHINE CELL PHONE SCREEN WENT BLACK EVERYTHING ELSE SEEMS TO BE OK , BUT CAN'T USE BECAUSE YOU CAN SEE ANYTHING

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Take it in to your local AT&T store, wait in line and get a representative/salesman to take a look at it for you, it should be free, providing you didn't get spill water on it. Usually you can get a replacement for free if there is no apparent purposeful damage. Takes about 40 minutes

Posted on Sep 05, 2009

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Posted on Jan 02, 2017

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I dropped my phone now it's completely black the touch buttons light up but the screen don't work at all and can't see anything how do I fix it. Also will I lose everything on it if I fix it


Hi there,
Could you pls provide more specific info about your phone, such as the phone make/model, provider, even region, whether the phone is under warranty etc. It seems the internal hardware is ok, but screen is having damage. Did you try making/receiving a call (if possible) to see whether all those function. If you could, a screen replacement might do the trick. If you are savvy enough, just google "your phone model no" + screen replacing ( or assembly) and you can buy most screens on ebay.


I asked for your provider & region because, I or somebody else could offer an advice regarding your carrier phone replacement policy. It doesn't hurt to give them a call and inquiring the possibilities of getting a new phone too.

Feb 27, 2013 | Cell Phones

1 Answer

Everything on my iphone works but I can't see anything the view is black


This iphone repair is rated " HARD "

Your phone is water damage and there might be multiple issues. If you can, just open the iphone and try to clean LCD connector. It seems like there is short on LCD connector and it is causing issue. If you clean it with contact cleaner your phone will work 100% fine.

if that does not work then you for sure need iphone screen replacement you can do it yourself or the best is to take to cell phone repair store and get it fixed.

Jan 30, 2013 | Apple iPhone Smartphone

1 Answer

Motorola Hint screen went black, but everything else works...?


i think the flex cable went loose. Just press the lower left corner when switching it on. it will help. has helped me

Feb 22, 2010 | Motorola Mobility Hint QA30 Cell Phone

2 Answers

My screen will not display anyting. it is black


if incoming & outgoing is ok then change the disply.
if no incoming or outgoing then go for flashing

Jan 27, 2010 | Motorola Mobility V950 Cell Phone

1 Answer

Screen black got wet, keys light up, c


Remove the battery right now and use your hair dryer on it without heat. Dry it up completely and then only try to use it. There may still be traces of water inside the phone. If it does not help then take it to LG service centre. It is not dead yet.

Nov 08, 2009 | LG Shine CU720 Cellular Phone

2 Answers

Black screen problem


Friend, the LCD connections is broken especially the lcd interface or your LCD is broken and needs to be replace.thats the only problem no other parts 100% sure

Jun 26, 2009 | LG Shine CU720 Cellular Phone

1 Answer

Screen on lg shine is distorted


Most likely your screen has either received water/moisture damage, or the screen got bumped pretty hard on something. The LCD is pretty much dead, and can possibly be repaired by your provider. But I would reccomend getting a new phone if possible either via upgrade or purchasing a used one on ebay. 

May 24, 2009 | LG Shine CU720 Cellular Phone

1 Answer

My LG Shine is ''washed up''


Send it to LG, but do NOT mention anything about water or a shower. I had an LCD problem about water and did not tell them and they just fixed it. I shipped them the phone and they shipped me a brand new one. The LG 1 year warranty DOES include this, just don't mention anything about water.

Mar 31, 2009 | LG Shine CU720 Cellular Phone

2 Answers

LG Shine CU720 LCD Replacement Problem


Uh, you should send it back to LG, not ATT. I had the same thing happen to me and they sent me a brand new phone.

Mar 29, 2009 | LG Shine CU720 Cellular Phone

1 Answer

LG Shine


I completely agree.  I had this phone for 4 days, took it out of my jacket pocket, and noticed the lcd screen was broken.  Called Lg and AT&T (I have the cu720), and they claimed they couldn't guarantee the screen as covered by the warranty.  Didn't drop the phone, didn't bump into anything, didn't sit on the phone.  They wanted me to send it in and charge me between 80-300 dollars if they determined the screen was not warranted.  Seems like several people are having this problem.  Oh well, it's a beautiful paperweight until I get the new screen I ordered on ebay.

Mar 06, 2008 | LG Shine KE970 Cellular Phone

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