Question about HP Office Equipment & Supplies

1 Answer

Hp 5300 all in one wont print and it says it's

HP 5300 All in One wont fax and it says it's online and all the plugs are connected. What could be wrong?

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that gotĀ 5 achievements.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

  • Contributor
  • 29 Answers

First off, check to see if the line is working. If not, then that's your problem, but also make certain that you have the telephone jack plugged into the line input marked "L" and not the handset jack. You should also move your unit to another telephone jack to test the copier.

If you're still having problems, make certain that you do not have the TX option turned off (this is highly unlikely unless you've been playing with the settings).

If you're confident that the phone lines are ok, and your settings are ok, then your faxboard may be defective. Is this something that just started? Did you recently have work done on your phone lines? Did you recently move this piece of equipment?

Posted on Sep 12, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I want to know how i can use my copy machine to a fax so i can use it for incoming or outgoing?


Install software
Make sure all cables plugged: phone cable, USB cable to computer

Send fax from computer:
- print your document to printer HP .... FAX

Send "traditional" fax:
- put your document into scanner input
- type phone number on HP Officejet keyboard
- push button "Send"

If your HP Officejet if connected to phone line, it reseiving faxes automatically.

Hope this helps

Nov 12, 2010 | HP Officejet 4215v All-in-One Printer

1 Answer

I had to reinstall the software for an HP 3390 on a Windows XP workstion. The device can print and fax. However, when I try to scan a document I get the following message: The HP imaging device could...


The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

Oct 26, 2010 | HP LaserJet 3390 All-In-One Printer

1 Answer

Hi my machine wont send or recieve a fax despite being properly connected. printing from computer is fine. has worked fine up until today


Hi check the following article to from HP
Problems with sending and receiving FAX

HP FAX ISSUES


Check the TELEPHONE LINE

Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.

Check LIU

Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.

Remove the SPLITTER

Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.


Can try sending the Fax on Another Line


CHECK WITH DIFFERENT CABLE
Try using a different telephone cord.

Jan 05, 2010 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

I have attached the HP 4255 officejet with my computer and want to send the file directly from my computer via fax. how i can send directly without geting print . mubashir@ellahifabrics.com


Well, you'll need a modem to send a fax. Either that, or an online faxing service. Your printer / scanner is only intended to either print files, or scan hard copies into files that can then be printed (or faxed). The printer itself does not fax.

Might I suggest the following online fax service, free of charge:
http://faxzero.com/

There are plenty of others.

-Jon

Oct 21, 2009 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

The printer wont print - control panel says it is poff line, yet it is all plugged in and installed properly


start - settings - printers and faxes
right click on your printer and click use printer online

Jul 14, 2009 | HP DeskJet F380 All-In-One Printer

2 Answers

HP PRI


completely uninstall all software realated to this printer. disconnect your pc from the web. disable your anti virus and firewall then run your fresh install. if you are getting the diver/software from the web save it to your desktop and follow the first dsirections this should solve your problem

Mar 06, 2009 | HP LaserJet 2840 Printer

3 Answers

Hp 5610 all-in-one not printing


Have you deleted the printer, uninstalled the drivers and related software from add/remove programs, reboot the machine, redownload the drivers from their website??

Aug 13, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Hp psc 1210 all in one printer


go to printer and faxes and then right click on the printer icon and select use printer online.
check usb cable if it is properly plugged in.
download hp printing diagnostic utility at www.hp.com/support make sure you type it in the website search box

Jul 03, 2008 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Hp officejet, printer copier and fax


HP OfficeJet 710 InkJet Printer driver

Dec 18, 2007 | HP OfficeJet 710 InkJet Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

51 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...