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Have a 1 year old desktop computer running Windows XP Home SP3. Have had absolutely no problems with it until now. For no apparent reason, got the "blue screen of death". Tried fixes from the Microsoft website, online sources, and personal experience, to no avail. Tried to run XP installation disk in order to use recovery console to attempt repair. The reinstallation was progressing fine then froze, and the only way to restart the operation was to turn off the machine and restart. Tried this routine many times, all failed. Even replaced the hard drive with new, thinking older one had somehow become corrupted. Removed the suspect hard drive from case and replaced with new one. Ran the installation disk that came with the new hard drive and it would not boot up, even though BIOS settings had been changed to make the CDROM drive boot first. Ran XP disk again and installation was progressing smoothly, then froze again. The anti virus was up to date before any of this started. Also was prompted at several points to "restore to previous date" or something like that, which also lead nowhere. Also had opportunity to try things in safe mode, which also failed. My technical experience is intermediate. It seems that the more attempts to rectify the issues, more problems crop up. Cannot even get machine to run in safe mode now. There are 5 steps in the installation process: 1)Collecting information 2)Dynamic update3)Preparing information 4)Installing Windows 5) Finalizing installation. It is at point 4 that install freezes and/or blue screen appears and goes thru a restart again and again. I am furnishing ALL the information I can in order to hopefully lead to a repair.

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Many blue screens are hardware related: faulty ram modules, failing hard or optical drives, etc. If you are able to note the stop error code from the blue screen, it goes a long way toward identifying the cause.
See this article for help, ( and this one.) though it may be too late now.
Normally you can open the advanced startup options screen during boot (F8) and disable the automatic restart on system failure, so that the blue screen is readable, to get the required error code.
You could try removing all but the minimum ram from the system, unplugging data and power cables to all drives except the hard drive, and doing a quasi- bare bones boot. You might luck out. Or try the bare bones troubleshooting installation outlined here.
That's the best I can offer at the moment. Sorry I have to run...
Ask at this forum: http://www.aumha.net/

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!


Posted on Sep 05, 2009

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This should help you also

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