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Go to Kodak's website and download the software. Here is the link: http://support.en.kodak.ca/app/answers/detail/a_id/32108/session/L3RpbWUvMTI5OTk2NzA1Ni9zaWQvT3ozbEpNb2s%3D%2Fselected%2Ftrue/selected/true
It looks like the software supports Windows 7, Windows XP, and Windows Vista but it does not support Windows XP 64-bit.
If you have Windows XP but don't know if it is 32- or 64-bit then do the following. 1) Right-click on My Computer 2) Left-click Properties 3) The top half of the resulting window will show Windows XP then 64-bit. If you do not see 64-bit anywhere then you are using the 32-bit version.
yes, but you should look for the cd that came with your printer (if you have it) and install that first before you hook up the printer or turn it on. Also, if you already have this printer in your system, delete it and its software before you do a reinstall.
Kindly take the Software cd out of the c-d tray.Go to Conrol panel, and go to add or remove programs
2.remove Kodak all in one printer software
3.remove microsoft.net framework2.0 if you have windows xp.
4.go to www.kodak.com/go/clear and download the clear utility for kodak printer software.
run it and then restart your computer.
5.go to start,click on run,type in services.msc in the run box and press OK.
In services local,start the following five services
print spooler,windows installer,background intelligent transfer service ,remote procedure call locator and cryptographic service.
Make sure that these services are automatic and not manual.if they are manual,right click on the service,choose properties and change start yp type to automatic.
restart your computer.
go to www.kodak.com/go/downloads and download the latest version of Kodak software from there.Your issue will be fully resolved..
I had a similar problem with the Kodak ESP9 under Vista SP2 (32bit).
I spent hours with Kodak chat Support and then by voice.
We seemed to repeat may things but the upshot was we got it working.
We ensured that net framework 2.0 or later was installed.
We deleted all kodak files and also apple's bonjour software which loads during the install from disk.
we checked the temp files for kodak stuff and deleted that and then downloaded the software from www.kodak.com/go/esp9downloads.
you can back track to your printer if it is not an esp9.
save the software and then open the file location and right click and run as administrator. I found the Kodak people helpful and pleasant. They were a little difficult to understand at first as their cadence of speaking was different but once I got used to it their English is excellent. If the above does not work for you call 1800 421 6699
Kodak printer ESP-5 CD version 3.2 is not compatible with Vista. You will need to upgrade to Firmware 4.3 Windows XP/Vista from Kodak Printers. The drivers may be found here: http://www.opendrivers.com/freedownload/280436/kodak-esp-5-all-in-one-printer-firmware-4.3-windows-xp-vista-download.html
you might have win xp professional and only the home version is supported. try downloading the software from the kodak web site, or try installing the software in another win xp pc and see what happens