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Tomton one xl need uk and ireland map as i deleted all the files on my tomtom by accident havnt got any backup on hard drive

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There are two methods. I have given the quickets one first.


First method
If you have an SD card in try removing that before you power up.

You may also want to try the hard reset.
Paper clip in the tiny hole by the card slot.
Push it in firmly whilst the unit is powered up (not too hard) for about 3 seconds then release

You may have to power down and then up again and even hold down the power button a little longer the first time you do this

Second Method

For this you will need to remove the SD card if you have one.

Make sure you have the latest tomtom home installed on your computer

Run TTH

Connect your GPS to the computer using only the lead that came with it and power up.

It will ask if you want to connect to the computer and you would touch YES

TTH will kick in and if you already have it set to AUTO UPDATE then it will go off and get the files it needs (this may take some time)

Atfer the updates you should perform a restar with the GPS diconnected from the computer.

Posted on Sep 06, 2009

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1 Answer

How to repair tomtom XL - software/hard drive issue?


Here's a PDF of the user manual for your device:
http://download.tomtom.com/open/manuals/xl30/refman/TomTom-XL-en-US.pdf

An image from the document that might be helpful:
24859079-143ovkooxlqwrbc02lgdwniq-1-0.png
Update info:
24859079-143ovkooxlqwrbc02lgdwniq-1-2.png

Jul 22, 2014 | Tomtom One XL GPS Receiver

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Will the 79 pound map update apply to all maps


It usually finds and updates whatever map(s) you currently have on your GPS device. However, if you have a few maps, it may offer you options to buy more (maps) ... as one or more updates ... for one or more additional charge.

Apr 28, 2013 | Tomtom GO 910 GPS Receiver

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Ive tried to install new map but says i dont have enough space


Make a backup first on your hard drive not tomtom home of all the files on the GPS

then log on to tomtom home for updates

there will be a option to delete some of the things you do not need

many Foreign voices

then there will be enough space for updates

Dec 08, 2010 | Tomtom One XL GPS Receiver

1 Answer

Tried to install the free map update/upgrade(North America) on my new XL 335-S and now have no maps at all. The install showed an error and now when I try again, I am notified that there is not enough room...


There is this problem with TomTom. Tom do not seem to overwrite the existing map file. So before trying to install the map, you need to delete the folder containing map. Once you have connected your TomTom to the computer, close the TomTom home window. Double click on my computer. You will see the TomTom hard drive as a drive (like you see the CD drive) double click on that . Once the folders of the TomTom hard drive opens, look for a folder named USA_Canada_and_Mexico_P. Right click on it. click properties. Check whether the size of this folder is approximately around 1.3 GB to 1.5 GB. This is just to make sure we have the correct folder. After confirming this is the map folder, copy this folder to your computer for back up purpose. Once you have it safely in your computer, delete this folder from the TomTom hardrive. Go back to TomTom home software. Use the map guarantee to update/Upgrade the new map. You will see this time around the installation completes without a problem.

Apr 23, 2010 | Tomtom ONE XL-S GPS

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TomTom ONE MAP deleted.


I have a TomTom one xl and nothings free at TomTom. Maps cost $69.

May 30, 2009 | Tomtom ONE XL GPS

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My new TomTom One will not complete the preference installation


Lorna R from the UK support team solved my problem - but it did require some persistence. If a folder FOUND.000 exists on your device then firstly delete it. I turned off my virus checker and all other programs. Then:

STEP 1 Check your Internet Connection

- Make sure that you have a fast broadband Internet connection, ideally 2mb/s or higher
- Check that you are not at the end of a British Telecom exchange. If you are, then you will find that you are not receiving your advertised Internet connection speed and the connection will be unstable. This can mean that any large downloads via TomTom Home may time out and not download fully.
- Make sure that you are connected to the Internet via a Network cable and not wirelessly. You can plug a network cable into the back of your Router and connect it to the network card on the back of your computer. Also, if you connect wirelessly, you have an extra layer of security which can interfere with downloads.
- Please ensure that your firewalls are configured to allow TomTom Home to connect to the Internet fully.

STEP 2 Reinstall TomTom Home

- Download and install TomTom Home from : http://www.tomtom.com/services/service.php?id=16&tab=87
- Open TomTom Home 2.6
- Click on ‘Remove Items -> Items from My Computer’
- Tick the option for ‘Applications’
- Tick the option for ‘Maps’
- Click on ‘Remove Selected Items’

STEP 3 Make a manual backup of your device

- Connect your TomTom to your computer and switch it on
- On a PC, create a new folder on your desktop and call it 'Backup'
- On a Mac, create a folder on the desktop and call it 'Backup'.
- On a PC, Open 'My Computer', you will see the TomTom as a removable storage device, e.g. TomTom (E:), double left click into it.
- Click on Edit -> Select All, then click on 'Edit -> Copy'
- Go to your Backup folder on your desktop that you have created, double left click into it and click on 'Edit -> Paste'

- On a Mac, you will see the TomTom device on the Desktop, double click into it.
- Select and copy all of the contents of the TomTom device.
- Go to your backup Folder that you have created and double click into it.
- Paste all the files into the backup folder.

Please also look at the following webpage in how to do this:-
http://www.tomtom.com/3171

*IMPORTANT*

Only proceed with Step 4 and 5 when you have successfully completed a manual backup of your device.

STEP 4 Remove the Map Folder from your device

- Connect the TomTom to the Computer
- Browse the contents of the TomTom via 'My Computer', (on a mac, click on the desktop icon for the TomTom disk)
- You will see the Files and folders for the TomTom.
- Delete the map folder e.g. Western Europe, or Western and Central Europe, or United Kingdom and Ireland

STEP 5 Download your Latest map Guarantee

- Open TomTom Home
- Log in to your TomTom account
- Click on Tools -> Use Latest map Guarantee
- If you see a map available for download, click on 'Get it Now'.

The map can take a few hours to download depending on the map size and your Internet connection.

If you find that your map is taking more than 5 hours to download or the Download does not install correctly, then unfortunately your Internet connection is preventing the map from downloading correctly. Ideally, you will need a faster and more stable Internet connection.

Mar 29, 2009 | Tomtom One Europe v2 GPS Receiver

1 Answer

Formatting a tomtom go 710


Hi, I probably cant answer all of your questions but I might help with some of them. You should be able to access your TomTom 710 without removing TomTom home software from your PC. It should be accesses as a drive through the USB connection in "my computer" on your PC. When a USB device is connected to your PC it appears as an external drive. Therefore you should be able to delete , load onto , or format the TomTom hard drive ( or with some other models the SD card ) as you would a normal drive . ( an example of this is where you might have a camer with SD memory card and relevant manufacturers software on your PC . you might connect your camera to the PC via USB and the camera software on your PC automaticly detects the camera for it to eb accesssed . However , the camera and it's SD card can also be accessed seperatly by going to "MY Compter" and it should also be visible there as an external UDB device / external drive ) . Now .. to another another question . If you do un-install TomTom home , I dont think it will also delete any backup of your TomTom , it will only delete TomTom Home software . ( the word "think" is mentioned because I have never tried this ). Besides that , you can choose in tomtom home , where you want any backups to reside , so you could save backups via TomTom home to a CD for istance. If you did that , then you would have the backup on a CD rather than your harddrive which means you could safely un-install TomTom home knowing that if it also removed any saved backup you would still have the CD with a backup on it. So , to summerise.... If it were me , I would make a backup of the TomTom by simply copying all the files on it by opening the TomTom up as a folder in "MY Computer" , simply drag any files and folders from the TomTom into a folder I have prepaired ( call it for instance "my tomtom backup" ) on my PC . Then I would format the TomTom drive then reinstall the backup and see what happens. If the TomTom still doesnt work properly , I would Format the tomtom again then use TomTom home to obtain all relivant files , then copy only the maps and .MAC files ( these are the authorisation files for the maps ) from my Backup to the TomTom manually ( not from tomtom home ). I would guess that would result in a working TomTom again ... Good luck.

Nov 15, 2008 | Tomtom GO 700 GPS Receiver

1 Answer

Cannot get map to work


First make sure you have a backup of your NEW ONE XL. You should be able to connect your XL to your PC using USB but not use TomTom home software. Your TomTom should appear in "my computer" as a drive . OR , put the SD card in a USB reader connected to a PC , that way you can look at and copy from or to the SD card.
You should be able to copy the map you have to the SD card directly ( if there is enough room on it ) , if theres not enough room , get a new bigger card , copy all the backup files you already have on your PC + the map you want. You might / should be then able to activate that map in the XL using the codes you say you have for the maps. if you try to do this using TomTom home it might have some restiction to stop you activating the required map but hopefully you should be able to do it manually as described above rather than use TomTom home. ... GOOD LUCK .

Please rate this reply if you find it useful .

Nov 12, 2008 | Tomtom GO 700 GPS Receiver

1 Answer

Please help


Hi,

Unfortunatly if you have deleted everything and do not have any backup then you will not be able to restore your TomTom to working condition.

If you do manage to copy or obtain SD card with files / maps then you will need the origonal product code and activation numbers in order to activate the maps. TomTom home software might restore some of the files needed but you will still need Maps and activation for the TomTom to work.

best regards and Good Luck

Sep 06, 2008 | Tomtom ONE GPS Receiver

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