Question about ScanSoft PaperPort Deluxe 9 (6809A-G00-9.0) for PC

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I need to change the settings in Paperport 9 so when I hit one touch bottom on the scanner it will save it in a lower resolution so it can be sent via email

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To scan directly to email in Jpeg format when pressing a designated button on
the scanner. This may work for other scanner models, Paperport versions, and image formats.
Basically, all that is required is to create a new link in Paperport, enable the format conversion options, then select this link in the OneTouch panel. However, there are a couple of hiccups along the way that may prevent this from working. First, if you choose JPEG as the only format choice for conversion it will not work. For some strange reason you must enable other formats for conversion choices even if just for effect.
Secondly, after creating the new link in PaperPort you may find that the selected icon does not appear in the OneTouch control panel. In order to get it to show you have to refresh the panel by selecting an Icon with the same executable as the one you created and then clicking on the Options button on the lower left hand corner. Once you close the Options window the new link icon is now visible. If you choose to delete a link in Paperport but it has not deleted from the OneTouch control panel, simply do the same thing you had to in order to get it to appear, that is, select another link icon that
has the same executable and click the options button.
Lastly, there another strange quirk that I haven't been able to nail down yet but it seems that sometimes you must wait several seconds for changes to take effect and at other times you must open and close a window a few times for the changes to take effect.


Posted on Sep 12, 2009

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How does one lower the scan resolution on the Dell 2135cn? Currently, a document of twenty - or so - pages, saves to a pdf file of ten-plus megabytes. Far too large to attach to email.


You need to adjust the resolution in the software. Are you using the Dell software and PaperPort or another application?

This will be easiest to do when you launch the scan from the computer. If you have the TWAIN driver loaded, load the document to scan in the ADF and open Paperport. Click FileScan and the available scanners list should open. Choose your scanner (otherwise click the Select button on the left side of the window). Then click OK. Click on the Scanner Display dialog box on the left of the window. Click on Preview. Then adjust the resolution by clicking on the Image Quality tab.

If the document contains is only a series of picture or you have the WIA driver loaded, then use Paint or PhotoGallery (Vista includes the program, but it is available for XP or Windows 7). Then choose File > Import from Camera or Scanner > From Scanner. Open the Advanced Properties dialog box by clicking on Adjust the Quality of the Scanned picture.

I hope this helps.

Cindy Wells
(The default resolution is used when you launch a scan from the unit itself. It is possible to adjust it once the software loads but you must use the scan to file option, instead of scan to e-mail. Then attach the resultant file to your e-mail.)

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  • Welcome [ What's in the Box ~ The Xerox DocuMate 510 Scanner ~ What You Need ~ Documentation ]
  • Installation [ Before You Begin ~ Step 1: Assemble the Scanner ~ Step 2: Install the Software ~ Step 3: Connect the Power Supply ~ Step 4: Connect the USB Cable and Turn on the Power ~ Additional Applications Available with Your Scanner ~ View the User Guides ~ Register Your Scanner and Check for Updates ]
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Change the Picture Resolution setting to a lower resolution and then save. Then touch the screen...The zoom function will then appear at the bottom of the screen.

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I have paperport 9.0 and I can't get it to work with Windows 7 which I just installed.


PaperPort 9 is not supported for Win7. You need to upgrade your product or use a Virtual computer running a different OS. PaperPort 10 is being tested with Win7. PaperPort 11.2 and PaperPort 12 are fully supported under Win7. (My household has PaperPort 11. It doesn't work consistently with Win7 and a generic Win7 driver for an older scanner.)

With Win7 Pro or Ultimate, you have the option of downloading and installing the XP mode. (This actually takes two downloads.) Once you are running the virtual XP computer, you can install the PaperPort 9 and the scanner (if you want to capture the files from there). To share images with the real computer, files may need to be stored to external media. Hardware can only be installed to one "computer" and you will be prompted to uninstall the device from the other computer.

I hope this helps.

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