Question about Empire DV-215 Direct Vent Natural Gas Heater

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Empire DV-215 Low Flame Issue

I have a DV-215 wall heater for a fish house and the flame is no more than 1 inch high. The pilot light is taller than the flame. When I tap on the valve body the flame jumps to 4-5 inches but quickly falls back down. Is there any ideas as to what causes this situation?

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Re: Empire DV-215 Low Flame Issue

Either a restriction in the gas train, low gas pressure or a bad gas valve. Check the pressure on the gas line when on pilot and again when the burners are running. Depending upon what type of gas it runs on, you should have at least 4" W.C. if Natural Gas and 10" W.C. if Propane. If gas pressures test good and all valves are open, you are looking at replacing the gas valve.

Posted on Dec 10, 2007

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