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I cannot send any e-mails from Outlook, eve...

By jhherndon on Sep 04, 2009

" "

I cannot send any e-mails from Outlook, even though I can receive e-mail just fine. Whenever I try to send a message I get the following error: ''A TCP/IP error occurred while trying to send data to the server. (Account: 'POP3.midas financials.com, error Number 0x800CCC13.)''
Additional Comments:
This all worked until a few days ago. I haven't changed anything on my computer (at least intentionally) and I don't think I have a virus. (I ran a full system scan with Windows Antivirus. The virus definitions are up to date as of today.)

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Solution #1

posted on Sep 04, 2009

JohnHere

Rank: Guide
Rating: 95%, 5 votes

Hi,
To resolve this behavior, either upgrade to the most recent version of Outlook Express and Internet Explorer, or install the version of Outlook Express that matches the version of Internet Explorer that is installed on your computer. Upgrade to the Most Recent Version

Start Internet Explorer, and then download the latest version of Internet Explorer from the following Microsoft Web site: www.microsoft.com/downloads
Follow the download instructions.
Restart the computer after the installation.

Install the Version of Outlook Express That Matches Your Version of Internet ExplorerImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows

Use the Add/Remove Programs utility in Control Panel to remove the existing version of Outlook Express.
Delete the contents of the C:\Program Files\Outlook Express folder, but do not delete the folder itself. Follow these steps:
1. Click Start, point to Programs, point to Accessories, and then clickWindows Explorer.
2. In the Folders pane, click the plus sign (+) to expand the My Computer folder, and then expand the Local Disk (C:) folder.
3. Expand the Program Files folder, and then expand the Outlook Expressfolder.
4. Select all of the files in the Outlook Express folder, and then click Delete.
Use Registry Editor to delete two registry keys:
1. Start Registry Editor (Regedt32.exe).
2. Locate the following two registry keys: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Outlook Express HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Outlook Express
3. For each of the two keys, click the key, click Delete on the Edit menu, and then click Yes.
4. Quit Registry Editor.
To reinstall Outlook Express, use the Internet Explorer Add a component option in the Add/Remove Programs tool in Control Panel.

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