Question about Bissell 1697-7 Powersteamer Pro Deluxe Vacuum

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I have the soap in tank and turn it on but it

I have the soap in tank and turn it on but it just spins and doesnt put any water out

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This is a very common problem with Bissell Carpet Shampooers...
Fortunately it has a very simple solution.

The problem is caused by blocked water jets ! and if your machine is still under the two year guarantee,Bissell will collect and repair very quickly free of charge !
Good Luck !

Call them on

0844 888 66 44 - Option 1 (UK Only) (Monday - Friday, 9am - 4pm)

Posted on Sep 12, 2009

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Posted on Jan 02, 2017

reddevil6
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SOURCE: Will not dispense water or solution

On the bottom of the tank is a valve, push it in and see if water comes out Where the tank sits, there is a black round seal, is it in the proper place? The rod in the handle hits just under that seal, with the tank off, you can see if the rod is movin up and down when you depress the trigger. The resevior asm. may be bad, that is what the tank sits on.

492f9ff.jpg

Posted on Mar 11, 2008

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Bissell cleanview carpet cleaner


There are a few things that can cause a Bissell carpet cleaner to not dispense water. First thing to check is the belts if your machine is a Pro Heat. The flat belt goes around the motor shaft and the pump. As the motor runs it spins the pump. This is a stretch belt and stretch belts should be replaced at least once or twice per year to work properly as they will lose elasticity even if the machine has never been turned on. The first thing to check is to see if water will spray from the upholstery tool. If it sprays but you still get no water at the floor jets then check and clean the jets to insure they are not clogged. Getting water from the upholstery tool means the pump is working ok. If not, make sure the water tank and soap tank are not empty. Even if the water tank is full make sure the soap tank is full too. I would suggest NOT putting any soap in the soap tank because that is what causes most of the problems. Put plain tap water in the soap tank and try the machine again. Hold the trigger down giving it plenty of time to flush out any air bubbles and/or soap from the pump and the lines. If you still can't get any water from to the floor jets the most likely problem is the heater is clogged with mineral deposits or soap gunk. When a machine sits in the closet for months the soap in the lines coagulates and will clog things up. Which is why if you want the machine to work for a long time NEVER put soap in it. To do a better job of cleaning put your soap and hot water into a sprayer and use this solution to pre-condition the carpets. Pre-conditioning gives the soap and hot water a chance to dissolve the gunk in your carpets, then use fresh hot water in the machine to flush the soap and dirt from your carpets. Your machine will last longer and your carpets will be cleaner and stay clean longer because you rinsed out the soap. If you try this method you will be amazed how much cleaner your carpets will be.
If you need to clean the heater you will need to separate the handle assembly by removing all the screws. First make sure the machine is unplugged. You'll have to figure out which screws need to come out, it's not too tough. The heater is inside the handle. Look at how it comes apart so you will know how to put it back together. The heater is the silver metal thing with wires and hoses. Remove the screws that hold the cover on being sure not to lose any of the tiny red gaskets. Remove the cover and clean the soap or mineral deposits from the heater core, put the cover back on and put it back together and it should work fine. To keep it from getting clogged again simply make sure you use soft water if minerals were the problem and never put soap in the machine.

Oct 22, 2013 | Vacuums

2 Answers

Flow indicator does not spin when the trigger is depressed like nothing is coming through, pump?


Usually that is showing no soap in soap tank even if there is water in the water tank.After filling soap tank make sure it locks in real good ;Thats been my problem a few times.I didnt know the water and soap were in seperate tanks the first 2 times I used mine lol....

Jun 22, 2010 | Bissell 1698 PowerSteamer ProHeat Upright...

1 Answer

A friend loaned me her Bissell Proheat Turbo carpet cleaner and I don't know how to use it - any help?


I like these cleaners.

First vacuum your carpet very thoroughly.

Depress the lever to tilt back the handle.
Grab the tank from the base. Remove the lid.
Fill the bladder with hot tap water. Replace the lid, and place tank back into the base. Put the handle back upright until it locks into place.
Take the soap container on the side and fill it with the Bissel soap solution. Place your dial on floor cleaner, and select either soap or heavy traffic.
Turn on the machine and the heater. Take your machine to the far end of the room and depress the handle put the machine in the corner depress the trigger and you will see a little spinning thing on the machine starting to spin - this means that the solution is blending and the spray is wetting the carpet. Pull the machine slowly back towards you about three feet and then let go of the trigger and pull the machine a couple more inches. When you stop the trigger will release. Push the machine forward and repeat the pull pass this time without depressing the trigger. For the next pass - overlap each and every pass (I do each pass at the half way point). Do this along the back wall. When you depress the trigger and that spinning dial does not spin - you are either out of water or out of soap. Go over the entire room with this technique.
Now this next step is VERY important. You have to do the whole room process AGAIN - this time with NO SOAP. I have used these machines for years and trust me - if you don't go over it again - your carpet will be a magnet for dirt. This time empty out your soap cup and rinse it out and refill it with WHITE VINEGAR. Again fill your tank with hot water. Re-do the entire room as if you are shampooing the carpet.

Let the carpet dry overnight - the next morning I would recommend applying scotchguard carpet protector (you can get the cans at H.D. or Lowes. Yes the Bissell solution has scotchguard, BUT when I apply the scotchguard again - the carpet stays so much cleaner so much longer.

Do it right the first time and don't cut corners and you will have the cleanest carpet on the block. It's a long process to do it right, but the end result is worth it.

OR if you want to save money and use something more environmentally friendly - fill with white vinegar. This will work just as good and leave your carpet less sticky from the soap and your carpet will stay cleaner longer.

Mar 19, 2010 | Bissell 1699 ProHeat Clear View Upright...

1 Answer

Detergent bottle keeps falling off, wont stay put and clean water isn't emptying at all


The tank assembly needs to be replaced. Keep your tank handle. The other problem is your water not dispensing. There are electric solenoids and a pump that control dispensing soap and water. Take it to a repair shop for complete diagnosis before you replace the tank. The new tank is better, both soap and water tanks are in one assembly

Oct 04, 2009 | Hoover Vacuums

2 Answers

Wont spray soap


Please look at my other posts for this solution

Aug 24, 2009 | Bissell 9500 ProHeat 2X CleanShot Upright...

2 Answers

Soap from dispenser will not release into carpet cleaner.


These are two different problems the first could be a clogged heater soap coagulates in the heater passages and clogs the flow of water to see if this is indeed the problem turn the unit on and try and spray water with the top trigger (floor nozzle) then try to spray at the hand nozzle if you get water at the hand nozzle but not the floor nozzle it is the heater. The hand nozzle water bypasses the heater. Also check the solution or soap tank if you pull it out and there is not red seal on the bottom it may be stuck in the machine and won't create a good seal check to see if it is still in the hole where the tank inserts. As for the unit not turning on that could be a number of issues cord,switch or just over heated. Visit www.stevessewandvac.com for any parts or questions about this machine or any other.

Aug 13, 2008 | Bissell 1698 PowerSteamer ProHeat Upright...

3 Answers

Bissell 1699 ProHeat Clear View uses very little soap.


The valve at the bottom of the soap tank may have gone bad, Also try running a mix of water and vinegar(not on carpet) to see if it will clean the system out. The system may just need cleaning out.

Jun 06, 2008 | Bissell 1699 ProHeat Clear View Upright...

1 Answer

Will not dispense water or solution


On the bottom of the tank is a valve, push it in and see if water comes out Where the tank sits, there is a black round seal, is it in the proper place? The rod in the handle hits just under that seal, with the tank off, you can see if the rod is movin up and down when you depress the trigger. The resevior asm. may be bad, that is what the tank sits on.

492f9ff.jpg

Mar 10, 2008 | Hoover SteamVac F5914-900 SpinScrub...

3 Answers

Not dispensing water and no suction


I'm assuming the belts are OK.... Your heater is clogged. Unplug the machine and let it sit for 30 minutes. Take the handle apart, there will be a 4 inch by 8 inch metal box inside. This is the heater. Remember I said to let the machine sit for 30 minutes? If you didn't, the heater may be EXTREMELY hot!! Disconnect the two hoses going into it, and clean the metal pieces out (that the hoses connected to) with a needle or very small drill bit. You may want to remove the 6 or 8 screws holeding the heater together and remove the cover to clean it out. Reassemble and fill both tanks with VERY hot water ONLY and run the machine to rinse the entire system.

To prevent future reoccurences... use only Bissell extraction shampoos. Never put anything in the detergent tank except shampoo. (And only water in the water tank) Mixing chemicals with anything else turns the water/detergent mix to sludge. Also, when finished shampooing, put ONLY water in both tanks, and run the machine until one of the tanks run out of solution. Doing this rinses the hose lines out and prevents hardening of the solution in the heater ports.

I've fixed these machine for years. No dispensing is almost always the heater clogged.

Sep 29, 2007 | Bissell 7901-1 ProHeat Scotchgard Upright...

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