Question about Dell Computers & Internet
POSSIBLE solution... (don't shoot the messenger on this one, lol!)
I'm sure you have tried, but have you cleaned your optics lately?
Using a Q-tip and a small amount of rubbing alcohol, and GENTLY rotate the swab across the lens, rotating it in the opposite direction you are wiping. This should "lift" any dust or grime from the lens. I would also clean the tray with a soft lint-free cloth (using an air-can just moves the dirt around, doesn't solve the problem)
Hope this helps!
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Posted on Sep 07, 2009
This a common problem and no solution other than changing the drive. If you are under warranty.. rush now...
Posted on Oct 15, 2009
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Posted on Jan 02, 2017
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