Question about HP Officejet 6310 All-In-One InkJet Printer

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6310 all in one printer

The reset lights keep flasing on my 6310 all in one printer how can I solve this problem

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Hi,

Thank you for contacting Fixya.

Please perform the steps given below in the given order to resolve this issue.

Perform a power reset of the All-in-One

1. Press the Power button to turn off the product.
NOTE: The product might not turn off after pressing the Power button. Continue to the next step regardless
2. Disconnect the power cord from the rear of the product.
3. Disconnect the power cord from the electrical outlet.
4. Wait 30 seconds.
5. Reconnect the power cord to the electrical outlet.
6. Reconnect the power cord to the rear of the product.
7. Press the Power button to turn on the product.

If issue still persists then please perform a partial reset on your unit. Please follow the instructions given below to perform a partial reset on your unit.

NOTE: A partial reset resets the following settings:
· All user menu settings are reset to the default values.
· All telephony parameter values are reset to the default values.
· Country and language user interface is reset to the default values.
· Fax memory is cleared.

Performing a partial reset of the All-in-One

1. Unplug the power cord from the product, and wait 20 seconds.
2. Press and hold # and 3 while plugging in the power cord to the product.
3. Release the buttons after the product starts up. The product will now be reset to factory defaults.
If issue still persists then please perform a semi-full reset on your unit and verify the results.
NOTE: Semi-full reset resets the following settings.

  • All user menu settings to default
  • All telephony parameter values to default
  • Initiate select country and language UI
  • Clear fax memory Clear fax journal information
  • Clear all speed dials/broadcast lists
  • Clear personal header information
  • Instant Share Settings
  • Wireless Settings Cleared
Performing a semi-full reset of the All-in-One
  1. Unplug the power cord from the product, and wait 20 seconds.
  2. Press and hold # and 6 while plugging in the power cord to the product.
  3. Release the buttons after the product starts up. The product will now be reset to factory defaults.

Posted on Sep 04, 2009

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