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When I select the icon for HP Solution Center on my desk top, my screen goes black momentarily and then I receive the message, ''No HP devices have been detected. HP Solution Center will close now.'' This happens even though I have an HP All-In-One ink jet printer J5780 that works just fine. When I first installed the printer, the Solution Center worked well. Have you encountered this?

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First of all make sure the printer is connected to the computer and turned on.
Hp Solution Center, check SETTINGS and look for printers. Is your Printer listed there? I have a feeling that the name of the printer is not showing. If that is the case, you may have to reinstall the software.
luciana44

Posted on Sep 05, 2009

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When I turn my laptop on the desk top with the start button and other icons together with material I have saved on my desk top are not shown. The screen is blank and black


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  1. Open HP Solution Center with one of the following methods:
    • Click the Windows icon c01319360.gif , click All Programs , click the HP folder, and then click HP Solution Center.
    • Double-click the HP Solution Center icon on your desktop.
  2. If you have more than one HP device installed, click the tab or icon for the product that you are using to scan.
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    2. For the HP Solution Center "button" that you are using ("Scan Picture" or "Scan Document"), set the option to prompt for settings each time you scan, and then click OK .
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1. Do one of the following:
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