Question about RCA 27F500TDV 27 in. TV/VCR/DVD Combo

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Problems with set up menu

I just bought a converter box and I have new batteries in my remote control when the menu comes up for me to do the set up nothing happens I press the button that says OK and it wont go to the next page and I have it on channel 3 . Is the problem with the converter box or the remote control? Or should I take it back to Radio Shack for a different Box?

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Unplug box from the wall-plug it back in then try to set it up-if that does not work box is defective

Posted on Sep 04, 2009

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I'll try to offer some help based on what you wrote. Having a remote will be important to getting at the menus etc. The universal remote you bought should substitute for the missing remote so you should make sure you have that working correctly with your TV. As for the idea of downloading channels, I'm not sure what that means but you need some kind of a set top box. That comes with the service to which you subscribe. The set top box will provide an HDMI or COMPONENT or Video and Audio set of signals that will feed into your TV inputs. If you try to feed into the COAX Analog input of the TV, you need a converter to accept the digital signal the networks transmit, and convert it to an analog signal for the coax input of the TV. So your choices are to subscribe and get a company's set top box, which they will set up for you as part of their service, or get a digital to analog set top box to receive the free signals and feed those to your TV. In either event, you need to have a working remote so get that working or pick up one on EBAY. G

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Problems with insignia remote control on converter box


Well, try it two different ways, as follows: But be sure that the tv-channel that's selected for tuning will be identical to the "output-channel" which you'll then select for the Insignia converter-box. So, if you first select Channel 3 for tuning the tv set, then you must later select Channel 3 on the "Output Channel" choice for the Insignia "set-up" menu. Similarly, if you first select Channel 4 for tuning the tv set, then you must later select Channel 4 on the "Output Channel" choice for the Insignia "set-up" menu. Be consistent! If you find that the Insignia menu-screen does not subsequently appear after tuning the tv to Channel 3, then start-over with Channel 4 as your proper tv-tuned station to initiate the pop-up screen for the Insignia menu. Now, here's an example that assumes Channel 3 is the proper tuning-station for your tv-set within your particular region: You will first tune your tv-set itself (by means of its handheld tv-remote) to Channel 3. Be sure, however that your Insignia converter-box is turned-on and properly connected to your tv-set and antenna. On your tv's hand-held remote-controller, you should find a button that serves as its "input selector" -- with a typical descriptor such as "Input" or "Line" or "Video/Antenna." Press that button, and enter successive channel numbers until you get to Channel 3. You may need to press the digits 03 to signify Channel 3. The tv-screen may be colored bright blue at that point. Then, as you switch to holding your Insignia remote-controller, press the "Menu" button. (Please note that you will need to press hard and firm upon the buttons of the Insignia hand-held in order to get proper responsiveness; a quick touch of the button will not be effective.) After pressing the "Menu" button, the Insignia menu should now appear on the tv-screen. Now, you need to use your Insignia hand-held remote-controller (not the tv hand-held remote-controller again) to travel through the menu-screen to the "Setup" feature. Then, select "Output Channel." Proceed to select Channel 3 -- which will then be printed for you next to the Output Channel feature. Finally, under the same Setup menu, go to "Auto Tuning" -- which will commence a complete scan of all available channels. Remember, if tuning by Channel 3 is inappropriate for tv-tuning within your particular geographic region, then repeat the above process by substituting Channel 4. When you are done, you will rely almost exclusively upon the Insignia hand-held remote controller. You do not especially need to use your tv hand-held remote-controller again. However, be sure to avoid standing in front of your tv-set to change channels by buttons or knobs upon the tv-set itself. Tuning again upon the tv-set itself will negate your prior tv-setting for either Channel 3 or Channel 4 -- and thereby sabotage your working set-up! I myself incurred chronic anxiety yesterday (June 13), as I was stunned that the Insignia menu-screen did not appear immediately when I pushed "menu" on the Insignia hand-held. The only buttons that worked on the Insignia handheld remote-controller were the Power-on for the converter-box and the Power-on for the tv-set. (continued next page) Because my expectation had been this process would take just a few minutes, I was deeply frustrated and impatient. However, I recognized that my apprehension of impending loss was absolutely appropriate as emotional "signal-processing" for me personally -- in contrast to my formerly high expectation of immediate fulfillment, completion, and gratification. Instead of my intention for quick success, I faced the stunning dread that the Insignia box had become defective or that I'd fail to ever figure-out the problem. I would not have been so impatient if I hadn't expected immediate success for the set-up. I rejected the slogan that "I just want to get this over with!" I rejected the option of stomping upon the Insignia box! Amidst my hour-long anxiety, I summoned "Courage" -- a mode of patience to accompany my internal "quivering." I did a Google search. From this Fix-Ya web-site and other troubleshooting sites, I had strong clues that improperly setting Channel 3 or Channel 4 was a primary culprit for the failure of the Insignia's menu-screen to appear. When I finally succeeded, my anxiety dissipated quickly with a temporary relief. But then came the anger that the Insignia "User Guide" had not been clear to explain the process. From that aftermath of outrage, I decided to promptly compose this protocol to assist others who have been similarly tormented -- perhaps to the extent of incorrectly believing that the Insignia converter-box was a defective product requiring prompt replacement.

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1 Answer

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We bought an RCA converter box, and we haven't used it in a while. We changed the batteries, unplugged and plugged the box back in...And the remote still won't control the TV or Converter box.


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