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Innovage digital photo album or keychain,

I bought 3 of these for presents , I ask someone they told me to down load photags , but I could not get the download, and the little cd that came with it will not load to my pc, I have hp it is only about 2 years old, but I am not having any luck getting the download to add pics to my keychains and it is getting closer and closer to Christmas, what can I do please or am I just out of luck?? please help

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  • Debra Taylor Dec 08, 2007

    my pc my computer. the cd that came with the keychain is a little tiny one and will not work on my comp. and the download that they told me to go to is free , but it would not download either, it said error 404 or something like that. the little cd that came to download to my comp. when I did put it in my comp. it just showed me a file with wierd pictures , like yellow dots , nothing to use as a file to download pictures to it. I had made a commit that I had a mp4 that has a disc for it also, but it did the same thing and was useless for me to use to add pictures to the item. I am not a real good comp person, but I was hoping to be able to do this for Christmas..



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Ok I shut down the firewalls and virus protection , and my aol, got screwed up . we couldn't get back on until we reloaded aol to the comp. every time we try to use the little disc that came with this unit or try to download photags, we mess up the computer and have to reload , so there is either a virus in the download we are trying to use or we are picking up one by having the protection turned off, I give up. this is too much stress to me to figure out and my husband freaking out cause I messed the computer up .. I hate buying new stuff , is there a program I can buy to use with this Innovage album where I do not have to worry about all this comfusing stuff? I hate this.

Posted on Dec 10, 2007

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What do you mean "will not load to my pc", need more info.

Posted on Dec 08, 2007

  • Rory Biggs
    Rory Biggs Dec 09, 2007

    Does player operate other cd's? If so, perhaps clean player and cd then check to see if your anti-virus is blocking and retry.

    If not, then check check your c/p - system - hardware - devices.

    U'r antivirus can block programs that want to install online or off.



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