Question about Sony Handycam DCR-HC21 Mini DV Digital Camcorder

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Noisy operation, picture flickers in record and play back. Auto exposure problem? Like camera is trying to fix apeture to compensate for light.

Picture flickers, auto mode worse, bright outdoor light worst, noisy clicking sound

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Re: noisy operation, picture flickers in record and play...

The problem is a bad CCD inside the camera. I have 3 bad ones in my classroom. Sony was providing free service for some of their other models but failed to provide service (recall) on these models. I think it is important to contact Sony at 1-866-703-7669 and ask them why they are not providing support for this model since it has to do with a bad chip inside the camera. Sony should stand behind their consumer products and keep in mind that some people who use the consumer brands also use or recommend the professional brands to organizations like WEVA and others. If they do not support the consumer line products, will they support the more expensive industrial or professional products? Let's go Sony...fix these problems...there are too many of these cameras which have gone bad to say that it is not a CCD problem.

Posted on Jan 29, 2008

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Do your videos come out dark when you play them back? Or Is it dark while you are recording?
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If your videos come out dark when you play them back, check the manual exposure. Hit the exposure button and turn the sel/push execute wheel to change the exposure to lighter.

If you are looking through the view finder to record and it's dark, check to make sure the window is clean.

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