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There shouldn't be any driver required for this hub. It's a standard USB device. If your computer supports USB 2.0 connections, you should be able to just plug this device in and then plug your addition USB devices into the hub and it should just work.
If you don't have an existing USB port on your computer, then you're out of luck with this device.
Rimshot64, you did help someone out here. Two years later, even. And you succeeded where Microsoft "Help," per its tradition, failed. Thank you -- I got my scanner and printer, etc., back, and wasted only half a day uninstalling Microsoft updates (their suggestion).
click start control panel administrive tools ,computer management ,device manager scroll down universal serial bus controllers you should see a yellow question mark? right click to reinstall drivers or if you can see your usb drive but its not working ports(com&lpt)right click update driver check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts also scroll to disk drives if you can see your drive + to expand right click you should see options to update driver,disable,uninstall scan for hardware changes. or select properties you should see options in the general tab to troubleshoot,policies,volumes,driver and details under the driver tab you will have the options to check the driver details,update driver,rollback driver or uninstall hope this helps don
I just had the same problem and was able to figure our a permanent fix.Judging by the date of you post, I'm guessing you've already remedied this problem one way or another. But just in case you haven't or someone else is having the same problem, I'll go ahead and post what to do. First, make sure you leave the USB hub plugged in right now so that Device Manager lists what it thinks is the Bluetooth device. Go into Control Manager > Hardware & Sound > Device Manager. Right click on Bluetooth device that is showing up in error. From the dropdown box, select Properties. Click the Driver Tab. Click Uninstall. Check "Delete the driver software for this device." Click OK. Unplug your USB hub for a few seconds, then plug it back in. Windows should now recognize it as a "Generic USB hub." You should be good to go. Just remember not to install that update again or try to update the driver for the Generic USB hub. If you do, you'll end up with the same problem. I hope this helps someone out there.
Check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Also check HP's support section on the web for any updated drivers especially for your laptops motherboard / bios
Any exclamation marks by hardware need fixing before you investigate any further
Once you have done that try some of the common fixes below.
I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especialy true if you move a HUB to another port
I am not sure if this will work on your model of switch but I had the same problem with an AT-9410GB Switch and I called Allied Telesyn with the switch MAC address and they gave me the backdoor password. You must have the MAC address of the switch, they will need it to find the backdoor password because not all Allied Telesyn switches have the same password or this option to begin with.
im using vista too, when i had 2 hubs only one was working. but i did have the hub plugged into the other hub once i linked it directly to the pc's usb port, it worked... the problem was i wanted that port for an external hard drive, but now i just plugged that into one of the hubs!! problem fixed