Question about Microsoft LifeCam VX-6000 Webcam

1 Answer

Lifecam VX-6000 has a fuzzy image.

It has been like this ever since I got it and I just delt with the fact I bought a crappy webcam. I just wanted to know if the reason it wasnt working was because it was a lifecam, or if it was just this camera.

The image result is the same on Windows XP, Vista, 7 RC1

If you look at the bright part of my hand, it looks normal. But if you look where the shading is you see some pixalation with some greens
http://i178.photobucket.com/albums/w255/Shimizoki/Both.jpg

This one you can see some Red in the bottom left corner that is not present on the desk.
http://i178.photobucket.com/albums/w255/Shimizoki/MostlyClear.jpg

And lastly this is the best example, I turned my camera towards a White wall and this is the image the camera took.
http://i178.photobucket.com/albums/w255/Shimizoki/MostlyClear.jpg

You can see that rather than the wall being grey, It turns green and very pixalated.
I have begun to think that it just has issues with low light, but it said right on the lens that the VX-6000 is a "1.3 Megapixal, Wide-Angle Lens, 3x Zoom, Low Light"
As far as I know I have the latest driver installed and am not running any programs that Interfere with it.

I have downloaded the latest driver from here and it is still the same http://www.microsoft.com/hardware/download/DownloadResult.aspx?category=ICE&type=Webcams&name=VX6000&os=XPSP2x64〈=en

Current OS:

Windows XP Pro SP2 x32


Thank you for any help you can provide.

Posted by on

  • shimizoki Sep 05, 2009

    I went to your first link and this is what I got. (I'll let you decipher it) http://i178.photobucket.com/albums/w255/...

    I did the driver update and was told that there was no better software for my hardware. (I assume that means driver is up to date)

    I did the cameradiag thing and got this (you probably don't need all of it, but just in case)

    Thanks, those were mostly things that I hadn't found on my own. Any more ideas... because my problem still exists


    Webcam Diagnostics
    Version: 1.07 (build 29.2)
    Copyright © 2005-2008, Noël Danjou. All rights reserved.
    http://noeld.com/programs.asp?cat=video#...

    Generated on: Friday, September 04, 2009 22:24:17.


    ---------------------------------------------------------------------
    Operating System
    ---------------------------------------------------------------------

    Microsoft Windows XP Professional Service Pack 2
    Microsoft DirectX 9.0c

    Updates available at:
    Microsoft (Windows) Update http://windowsupdate.microsoft.com/)

    System reboot needed ................................. Warning
    Administrator privileges .............................. Passed
    AutoRun feature enabled ............................... Passed
    Components registration ............................... Passed
    DirectX runtime version (9.0c) ........................ Passed
    Optimal color depth (32 bpp) .......................... Passed
    Processor speed (~2.14 GHz) ........................... Passed
    Windows version (5.01.2600) ........................... Passed


    ---------------------------------------------------------------------
    Device Connections
    ---------------------------------------------------------------------


    + My Computer (SHIMIZOKI-PC)
    |
    +-+ Imaging devices
    | |
    | +-+ Microsoft LifeCam VX-6000
    | | | Manufacturer: Microsoft
    | | |
    | | | [I] The driver is loaded
    | | | [I] The driver is currently configured
    | | | [I] The device can be rebalanced
    | | | [I] The device can be removed
    | | | [I] This device node is an NT enumerator
    | | | [I] This device node is an NT driver
    | |
    | +-+ Canon MP530
    | | | Manufacturer: Canon
    | | |
    | | | [I] The driver is loaded
    | | | [I] The driver is currently configured
    | | | [I] The device can be rebalanced
    | | | [I] The device can be removed
    | | | [I] This device node is an NT enumerator
    | | | [I] This device node is an NT driver
    |
    +-+ IEEE 1394 Bus host controllers
    |
    +-+ Universal Serial Bus controllers
    | |
    | +-+ Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
    | | | Manufacturer: Intel
    | | | Bandwidth: 12 Mb/s
    | | |
    | | | [I] The driver is loaded
    | | | [I] The driver is currently configured
    | | | [I] The device can be rebalanced
    | | | [I] This device node is an NT enumerator
    | | | [I] This device node is an NT driver
    | | |
    | | +-+ USB Root Hub
    | | | | Manufacturer: (Standard USB Host Controller)
    | | | | 2 USB 1.1-capable ports
    | | | | Self Powered
    | | | |
    | | | | [I] The driver is loaded
    | | | | [I] The driver is currently configured
    | | | | [I] The device can be rebalanced
    | | | | [I] This device node is an NT enumerator
    | | | | [I] This device node is an NT driver
    | | | |
    | | | +-+ [Port 1] USB Composite Device
    | | | | | Manufacturer: (Standard USB Host Controller)
    | | | | | Low-speed USB 1.1-compliant device
    | | | | | Bus Powered
    | | | | | Max power: 100 mA
    | | | | | Product ID: 0A01
    | | | | | Vendor ID: 046D
    | | | | |
    | | | | | [I] The driver is loaded
    | | | | | [I] The driver is currently configured
    | | | | | [I] The device can be rebalanced
    | | | | | [I] The device can be removed
    | | | | | [I] This device node is an NT enumerator
    | | | | | [I] This device node is an NT driver
    | | | |
    | | | +-+ [Port 2] No Device Connected
    | |
    | +-+ Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
    | | | Manufacturer: Intel
    | | | Bandwidth: 12 Mb/s
    | | |
    | | | [I] The driver is loaded
    | | | [I] The driver is currently configured
    | | | [I] The device can be rebalanced
    | | | [I] This device node is an NT enumerator
    | | | [I] This device node is an NT driver
    | | |
    | | +-+ USB Root Hub
    | | | | Manufacturer: (Standard USB Host Controller)
    | | | | 2 USB 1.1-capable ports
    | | | | Self Powered
    | | | |
    | | | | [I] The driver is loaded
    | | | | [I] The driver is currently configured
    | | | | [I] The device can be rebalanced
    | | | | [I] This device node is an NT enumerator
    | | | | [I] This device node is an NT driver
    | | | |
    | | | +-+ [Port 1] No Device Connected
    | | | |
    | | | +-+ [Port 2] No Device Connected
    | |
    | +-+ Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
    | | | Manufacturer: Intel
    | | | Bandwidth: 12 Mb/s
    | | |
    | | | [I] The driver is loaded
    | | | [I] The driver is currently configured
    | | | [I] This device node is an NT enumerator
    | | | [I] This device node is an NT driver
    | | |
    | | +-+ USB Root Hub
    | | | | Manufacturer: (Standard USB Host Controller)
    | | | | 2 USB 1.1-capable ports
    | | | | Self Powered
    | | | |
    | | | | [I] The driver is loaded
    | | | | [I] The driver is currently configured
    | | | | [I] This device node is an NT enumerator
    | | | | [I] This device node is an NT driver
    | | | |
    | | | +-+ [Port 1] Generic USB Hub
    | | | | | Manufacturer: (Generic USB Hub)
    | | | | | 4 USB 1.1-capable ports
    | | | | | Low-speed USB 1.1-compliant device
    | | | | | Self Powered
    | | | | | Bus Powered
    | | | | | Max power: 0 mA
    | | | | | Remote wakeup supported
    | | | | | Product ID: 2046
    | | | | | Vendor ID: 0451
    | | | | |
    | | | | | [I] The driver is loaded
    | | | | | [I] The driver is currently configured
    | | | | | [I] The device can be removed
    | | | | | [I] This device node is an NT enumerator
    | | | | | [I] This device node is an NT driver
    | | | | |
    | | | | +-+ [Port 1] No Device Connected
    | | | | |
    | | | | +-+ [Port 2] Generic USB Hub
    | | | | | | Manufacturer: (Generic USB Hub)
    | | | | | | 2 USB 1.1-capable ports
    | | | | | | Low-speed USB 1.1-compliant device
    | | | | | | Bus Powered
    | | | | | | Max power: 100 mA
    | | | | | | Remote wakeup supported
    | | | | | | Product ID: 5201
    | | | | | | Vendor ID: 04B4
    | | | | | |
    | | | | | | [I] The driver is loaded
    | | | | | | [I] The driver is currently configured
    | | | | | | [I] The device can be rebalanced
    | | | | | | [I] The device can be removed
    | | | | | | [I] This device node is an NT enumerator
    | | | | | | [I] This device node is an NT driver
    | | | | | |
    | | | | | +-+ [Port 1] No Device Connected
    | | | | | |
    | | | | | +-+ [Port 2] USB Human Interface Device
    | | | | | | | Manufacturer: (Standard system devices)
    | | | | | | | Low-speed USB 1.1-compliant device
    | | | | | | | Bus Powered
    | | | | | | | Max power: 8 mA
    | | | | | | | Remote wakeup supported
    | | | | | | | Product ID: 9999
    | | | | | | | Vendor ID: 2525
    | | | | | | |
    | | | | | | | [I] The driver is loaded
    | | | | | | | [I] The driver is currently configured
    | | | | | | | [I] The device can be rebalanced
    | | | | | | | [I] The device can be removed
    | | | | | | | [I] This device node is an NT enumerator
    | | | | | | | [I] This device node is an NT driver
    | | | | |
    | | | | +-+ [Port 3] USB Composite Device
    | | | | | | Manufacturer: (Standard USB Host Controller)
    | | | | | | Full-speed USB 1.1-compliant device
    | | | | | | Bus Powered
    | | | | | | Max power: 100 mA
    | | | | | | Remote wakeup supported
    | | | | | | Product ID: 001D
    | | | | | | Vendor ID: 0D62
    | | | | | |
    | | | | | | [I] The driver is loaded
    | | | | | | [I] The driver is currently configured
    | | | | | | [I] The device can be removed
    | | | | | | [I] This device node is an NT enumerator
    | | | | | | [I] This device node is an NT driver
    | | | | |
    | | | | +-+ [Port 4] No Device Connected
    | | | |
    | | | +-+ [Port 2] No Device Connected
    | |
    | +-+ Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
    | | | Manufacturer: Intel
    | | | Bandwidth: 12 Mb/s
    | | |
    | | | [I] The driver is loaded
    | | | [I] The driver is currently configured
    | | | [I] The device can be rebalanced
    | | | [I] This device node is an NT enumerator
    | | | [I] This device node is an NT driver
    | | |
    | | +-+ USB Root Hub
    | | | | Manufacturer: (Standard USB Host Controller)
    | | | | 2 USB 1.1-capable ports
    | | | | Self Powered
    | | | |
    | | | | [I] The driver is loaded
    | | | | [I] The driver is currently configured
    | | | | [I] The device can be rebalanced
    | | | | [I] This device node is an NT enumerator
    | | | | [I] This device node is an NT driver
    | | | |
    | | | +-+ [Port 1] No Device Connected
    | | | |
    | | | +-+ [Port 2] No Device Connected
    | |
    | +-+ Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
    | | | Manufacturer: Intel
    | | | Bandwidth: 400 Mb/s
    | | |
    | | | [I] The driver is loaded
    | | | [I] The driver is currently configured
    | | | [I] The device can be rebalanced
    | | | [I] This device node is an NT enumerator
    | | | [I] This device node is an NT driver
    | | |
    | | +-+ USB Root Hub
    | | | | Manufacturer: (Standard USB Host Controller)
    | | | | 8 USB 2.0-capable ports
    | | | | Self Powered
    | | | |
    | | | | [I] The driver is loaded
    | | | | [I] The driver is currently configured
    | | | | [I] The device can be rebalanced
    | | | | [I] This device node is an NT enumerator
    | | | | [I] This device node is an NT driver
    | | | |
    | | | +-+ [Port 1] No Device Connected
    | | | |
    | | | +-+ [Port 2] No Device Connected
    | | | |
    | | | +-+ [Port 3] USB Mass Storage Device
    | | | | | Manufacturer: Compatible USB storage device
    | | | | | High-speed USB 2.0-compliant device
    | | | | | Bus Powered
    | | | | | Max power: 200 mA
    | | | | | Product ID: 1E23
    | | | | | Vendor ID: 13FE
    | | | | |
    | | | | | [I] The driver is loaded
    | | | | | [I] The driver is currently configured
    | | | | | [I] The device can be rebalanced
    | | | | | [I] The device can be removed
    | | | | | [I] This device node is an NT enumerator
    | | | | | [I] This device node is an NT driver
    | | | |
    | | | +-+ [Port 4] No Device Connected
    | | | |
    | | | +-+ [Port 5] No Device Connected
    | | | |
    | | | +-+ [Port 6] USB Composite Device
    | | | | | Manufacturer: (Standard USB Host Controller)
    | | | | | High-speed USB 2.0-compliant device
    | | | | | Self Powered
    | | | | | Bus Powered
    | | | | | Max power: 2 mA
    | | | | | Product ID: 1712
    | | | | | Vendor ID: 04A9
    | | | | |
    | | | | | [I] The driver is loaded
    | | | | | [I] The driver is currently configured
    | | | | | [I] The device can be rebalanced
    | | | | | [I] The device can be removed
    | | | | | [I] This device node is an NT enumerator
    | | | | | [I] This device node is an NT driver
    | | | |
    | | | +-+ [Port 7] USB Mass Storage Device
    | | | | | Manufacturer: Compatible USB storage device
    | | | | | High-speed USB 2.0-compliant device
    | | | | | Self Powered
    | | | | | Bus Powered
    | | | | | Max power: 2 mA
    | | | | | Product ID: 1100
    | | | | | Vendor ID: 1058
    | | | | |
    | | | | | [I] The driver is loaded
    | | | | | [I] The driver is currently configured
    | | | | | [I] The device can be rebalanced
    | | | | | [I] The device can be removed
    | | | | | [I] This device node is an NT enumerator
    | | | | | [I] This device node is an NT driver
    | | | |
    | | | +-+ [Port 8] USB Composite Device
    | | | | | Manufacturer: (Standard USB Host Controller)
    | | | | | High-speed USB 2.0-compliant device
    | | | | | Bus Powered
    | | | | | Max power: 500 mA
    | | | | | Product ID: 00F4
    | | | | | Vendor ID: 045E
    | | | | |
    | | | | | [I] The driver is loaded
    | | | | | [I] The driver is currently configured
    | | | | | [I] The device can be rebalanced
    | | | | | [I] The device can be removed
    | | | | | [I] This device node is an NT enumerator
    | | | | | [I] This device node is an NT driver



    ---------------------------------------------------------------------
    Video Capture
    ---------------------------------------------------------------------

    Selected source: Microsoft LifeCam VX-6000

    Driver not registered with NetMeeting (possible black border)
    Capture graph initialized
    High-resolution still capture supported
    Video format set to 160*120 at 30 fps
    Capture graph successfully rendered
    Video preview successfully positioned
    Video preview enabled
    Video capture started


    ---------------------------------------------------------------------
    End of Logfile
    ---------------------------------------------------------------------

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1 Answer

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  • Microsoft Master
  • 2,844 Answers

Test your cam here by hitting 'allow' in the top window and assessing the image in the left hand panel.

http://www.testmycam.com/

The image from your own software should be considerably better than this, as your software is dedicated to a single model and not for every cam in the world.
Just read the users reviews on cnet - not too promising with users rating the cam as 4/10

http://shopper.cnet.com/webcams/microsoft-lifecam-vx-6000/4014-6502_9-31934330.html?ord=rating+asc&info=user#info-3

A couple of interesting things come up in the reviews and the first is that you do need a high-speed USB socket to plug it in. (2.0) and the wide range of opinion on the merits of the webcam
Moving on, if you feel your software is not as good as 'Testmycam' download this webcam diagnostic software and run it through

http://www.download32.com/webcam-diagnostics-d35065.html

The first item - it always tells me to reboot - so I unplug the cam for a few seconds.Keep hitting next if you have no issues to address until you arrive at 'Finish'

Finally update your driver by expanding the 'Imaging' folder in Device Manager, right clicking your webcam text and select 'update driver software' use the internet option when prompted

Posted on Sep 04, 2009

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1 Suggested Answer

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Posted on Jan 02, 2017

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