Question about Microsoft Xbox 360 Console

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Xbox 360 tray keeps opening

I close it, it opens, close it, it opens. Tried dust cleaner won't work, slamming won't work. It just won't stay closed.

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  • 106 Answers

Try formatting the xbox 360 system firmware it is due to virus problem may be.

Posted on Sep 04, 2009

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1 Answer

My tray wont eject


The gear is off set, goto youtube and type in tray won't open. The guy pretty much slams it closed as soon as it opens, kinda primitive but it worked for me, good luck

Jul 06, 2012 | Microsoft Xbox 360 Elite Console

1 Answer

Xbox 360 Console: My xbox 360 will keep opening its tray and it won'...


The very first thing, I would suggest you is to check the CD cover, as sometimes labels on CDs prevent tray to close.
If that does not work then do the following.
Remove disc from the tray, make sure the faceplate is on correctly.
The faceplate is the plastic piece on the front of your console.

• Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.

• If you find that the faceplate is the problem, please contact Xbox customer support to order a replacement faceplate.

If this does not resolve your issue, please try step 3 and other steps from following link.

http://support.xbox.com/support/en/us/xbox360/kb.aspx?ID=907590&lcid=1033&category=hardware
If you wish you can also use following link of interactive troubleshooting wizard, which will assist you to narrow down on the issue.
http://support.xbox.com/support/en/us/Solutions/wizardhost.aspx?wizardid=xdds
This solution is absolutely free. If your issue is still not resolved, please feel free to ask.
Please rate and give your feedback.
Thanks :)






May 03, 2010 | Video Game Consoles & Games

1 Answer

X box keeps saying open tray when game is in i


turn on xbox open tray, turn off xbox with tray open, turn it on making sure u dont close the tray until it is totally on then close it, then restart your xbox

Apr 18, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont load any games. No red lights but i cant get passed the menu after sighning in. just keeps telling me to open an close tray.


check around the disk tray for dust and use a vaccum cleaner to clean it, then use a wet cd lens cleaner with cleaning fluid a few time.
This should cure the problem but it might be that your drive is dead

Oct 26, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox not loading games, no error message,just open tray. Worked last night.


Try blowing the Cd rom out with tray open might just have some dust on the eye if that dont work keep opening and closing the Disc tray is that doesnt work call xbox ( 1-800-4my-xbox )

Sep 20, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 door will not stay closed


take the faceplate off then open and close it,
also make sure there is nothing blocking the door and there are no other discs in the tray.

Nov 16, 2008 | Microsoft Xbox 360 Console

2 Answers

My xbox wont stay shut


push it in until it closes .i know it sounds crazy but it worked for my ps2. i dont know about xbox though.

Nov 13, 2007 | Microsoft Xbox 360 Console

2 Answers

Disc tray won't close!


i know this sounds carzy but mine just did that and i pushed it in hard but not too hard and then tried opened it and when i hit the close button it worked

Oct 27, 2007 | Microsoft Xbox 360 Console

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