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Channel button on remote will not change the channel, nor will the buttons for up channel or down channel on the side of the tv work. You can change channels only by pushing the number buttons. My dad has Alzheimers and may have pushed a wrong set of buttons. My questions are: is there a code for channel changing to make the remote respond to the tv and visa versa? And if so, once I have the code, how do I do the procedure. My dad is in a nursing home 80 miles away and I only get over there once a week to see and help him. He can't see well and uses the elongated channel button by feel. Right now the home is keeping it on one of his favorite channels, but being able to change channels is one of the last things he can do by himself. If there is any help in this matter, it would be greatly appreciated. Thank you. Sincerely, Linda Jones ps>I found a code on one of the answers here, but it doesn't really say how to get it working or if its the right code for what I need. (1029 1145 1121) TruTech 19" LCD Widescreen HDTV PM1919B-XA1

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  • ljones258 Sep 09, 2009

    Sep 09, 2009 - Thank you for your reply. I really appreciate it. However, as I said above, the maintenance crew did not keep any of the papers, warrenty nor booklets that were in the box with the tv. There also is no company (other in China) that deals with this Brand nor will the store (Target) help as they have no solutions or information to help with this tv. However, I did receive another solution and will try it tomorrow to see if it works. So thank you for taking the time to answer my help call! Linda

  • ljones258 Sep 09, 2009

    Hi, There is no service center for this tv. I've started at the store purchased and gone on from there on the internet-no one services this brand. Nor is there any way to get a copy of the operating manual. However, someone did solve my problem with this solution and it worked:
    Went to the channel scanner and let it scan all the channels without interuption. Once it reached 100% and finished the channels were fixed and it's operating fine now.
    So the problem was that I did need to reset the channels-just did not know how to do that step. So, I thank everyone who gave me tips-whether they completely helped or not, because they all added up to the solution I needed to solve the problem. My dad is happy to be able to use the remote again. That is the bonus! Thank you! Linda

  • ljones258 Sep 09, 2009

    Just wanted you to know that today, with your solution, I fixed my dad's tv. It worked like a charm. He is very happy, today. Thank you Thank you so much! Linda



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Go into the menu of tv find the option to auto program- let unit go thru process without interupting chanels up&down should work-the problem was there were no chanels in its memory

Posted on Sep 04, 2009

Testimonial: "Thank you so much! This will make my dad so happy and I am so thankful for that. I really appreciate you taking the time to send me the answer. Linda"

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You reset your tv chanel program

Posted on Sep 05, 2009

Testimonial: "Thank you for the information.I really appreciate it.Though it was not a procedure that could be followed up,it did suggest what the problem could be"

  • 4 more comments 
  • Sazeed Computer
    Sazeed Computer Sep 07, 2009

    your tv is locked all operating follow your operating Guide step by step

  • Sazeed Computer
    Sazeed Computer Sep 09, 2009

    you must be change memory ic in authorised service centre

  • Sazeed Computer
    Sazeed Computer Sep 09, 2009

    please you go to this tv service centre they must be solve your problem and good advise you

  • Sazeed Computer
    Sazeed Computer Sep 10, 2009

    Thank you very much if you are help full please send me testmonial

  • Sazeed Computer
    Sazeed Computer Sep 10, 2009

    Thank you very much if you are help full please send me testmonial

  • Sazeed Computer
    Sazeed Computer Sep 10, 2009

    Thank you very much if you are help full please send me testmonial



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Simple Fix

I had the same problem, couldn't change the channels with the remote or on the side of the TV. This was for a Vizio 37"

Here is the fix:

1. Turn on TV

2. With remote, press the Menu Button

3. Go to Antenna Menu

4. Select Auto Search
Let it search, it could take several minutes. It may not finish to 100%, mine got stuck at 79% for 10 minutes. It's fine if that happens, go ahead and cancel.

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Since all the other buttons are working well, that also requires that the receiving end of the pair to be working well, thus ruling out problems on that end.

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