Question about Ricoh 3310Le Fax Machine, FAX3310Le Printer

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Can't remove drum on Ricoh 3310L Fax

Hello

Trying to replace the drum on a 3310 L Ricoh fax. Followed the steps on the box until I get to the part where we take the drum out. THe old drum comes loose and pulls out less than an inch, where it then won't come any further. It is loose and can wiggle it around, but can't remove it.

We have two of these machines, so I went to the other one and it does the exact same thing, so I must be missing a step or something stupid.

THanks in advance!

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Hi, Here is the manual for instructions:

http://www.retrevo.com/s/ricoh+3310le+manual

Hope this helps... Good luck!

Posted on Sep 04, 2009

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You have to remove the toner first, then unplug the drum unit at the front, open the side door and then slid out the drum unit

Posted on Sep 28, 2010

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