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Use the introductory cartridges that were shipped with your print

HP photosmart 6180 shows this message and all functions disabled.

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1 Answer

I am getting this message: Wrong Cartridges: Use the introductory cartridges that were shipped with your printer.


probably the cartridges might be fake check on HP website using the serial number of the catridges to ascertain its authenticity

Jun 10, 2015 | HP Photosmart C7180 All-In-One InkJet...

3 Answers

Www.hp.co.uk/diagnostics


go to control panel, then to user accounts, select your account, select REMOVE PASSWORD option.

Sep 15, 2013 | Computers & Internet

1 Answer

I want to disable messages about the inkcartridges.


Sadly not. The HP Photosmart C7280 insists on having a full set of cartridges installed in order to print. It does this because the printheads are actually part of the printer itself and can sustain damage if they pull air into the printhead.

The out of date message is also non-negotiable I am sad to say.

Feb 05, 2013 | HP Photosmart C7280 Laser Printer

1 Answer

Hp photosmart c6180 saying to "use the introductory cartridges that were shipped with your printer" I have had the printer for a least 3 years and never have had this message before. I have just...


There should be a button for "ignore and do not display message anymore" on your right hand corner.

And you should not see those bugging message.

And why you buy new cartridge and spend your valuable $$$?

Check out my youtube video and see how easy refill can be done.

Apr 07, 2011 | HP Office Equipment & Supplies

1 Answer

Use the introductory cartridges that were shipped with your printer.


Yup, these printers when they are new need to use the introductory or "primer" cartridges before you can use a set of "normal" cartridges in them. This is a one shot thing.
If the printer is new, call up HP. You may need to provide a receipt via fax, but they should send you a set of these if lets say you purchased a floor (demo) model and these cartridges didn't come with it.
1-800-hp-invent
You should have no problems having this done at no expense to you.

Feb 27, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

THIS PRINTER COME TO ME WHIT OUT INK CARTIDGES BUT I GET NEW HP CARTIDGES , AND PUT IT IN THE PRINTER BUT IT SHOW IN THE DISPLAY USE THE INTRODUCTORY CARTIDGES THAT WERE SHIPPED WHIT YOUR PRINTER


yes right..u need the introductory cartridge in order to align the cartridges...so cal hp on 18004746836...
they will ship the cartdrige at free of cost...

Mar 24, 2010 | Office Equipment & Supplies

1 Answer

Had a problem with HP Photosmart C5180 All in One says cartridge cannot be used after initialization. Cannot find telephone number to ring HP in Ireland for support. This happens every time. I just had a...


Introductory cartridges come with the printer and carry special ink formulations intended for printer initialization. During initialization, inks in the introductory cartridges mix with inks in the printer to create a normal ink formulation. After initialization, introductory cartridges can be used in any compatible printer. However, if introductory cartridges that have not been through initialization are installed in a printer that has already been initialized, the printer cannot print

If the issue persists, perform these steps

try the cleaning steps advised in this link...

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00709715&cc=us&lc=en&dlc=en&product=1153481

If the issue persists, perform these steps

Remvoe all Cartridges, disconnect the printer from the computer and connect it to the direct wall outlet and Reset your Printer to initial factory default settings:-


* Remove the power cord from the back of the product.
* Press and hold down the OK and Help buttons at the same time.
* While still holding the buttons down, plug the power cord into the back of the product.

If the issue persists, perform these steps.

1. With machine powered on, unplug power cord from back of printer and wait for 30 seconds.
2. While holding down the "ok" and "?" buttons, plug the power cord back into the printer.
3. Let the Printer power up again and give it time to go through all of its process.

Sep 22, 2009 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

HP c6280 Won't load ink cartridges


Per HP:
Hold “print photos” button and “red-eye removal” buttons together, release
ø Then press the “red-eye removal” button, release
ø Then press the “print photos” button, release
ø Then press “red-eye removal, release

ø Scroll to “resets menu”, click ok to select
ø Scroll to “Options” semi-full reset, ok

The printer then powers off and wait a couple of minutes. I believe the printer turns back on (or maybe the user needs to power back on after a few minutes). The refills then work.

Mar 19, 2009 | HP Photosmart C6180 All-In-One InkJet...

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