posted by DannyT123 on Dec 08, 2007
I have a RCA DCM425C Cable Modem that my friend gave me, it worked perfectly but one day it stopped working. What can be the problem, it was from comcast so could comcast disconnected it so it wouldn't work anymore? idk but i really want to get it to work! can you help me.
Best Solution
posted on Dec 27, 2007
What it sounds like to me is that your router has been running for a while, and thus start to break down slowly. You coul try power cycling it.
power cycling:
1.) Only unplug the power cord from the modem only, for about one minute.
2.) After one minute has passed, plug the power cord back into the modem, give it a few seconds to boot up again, and it should work.
If the modem still does not work, then the problem might lie with the computer itself, very hard to see happen, but it could still happen.
If in then that case, you would have to system restore your computer to an earlier date. that it was working fine on.
power cycling:
1.) Only unplug the power cord from the modem only, for about one minute.
2.) After one minute has passed, plug the power cord back into the modem, give it a few seconds to boot up again, and it should work.
If the modem still does not work, then the problem might lie with the computer itself, very hard to see happen, but it could still happen.
If in then that case, you would have to system restore your computer to an earlier date. that it was working fine on.
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