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I'm having trouble installing my Ideazon ZBoard Gaming Keyboard, and I need to know if there is a technical support phone number that I can call for assistance. The website is not very intuitive in this regard. Thanks!

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  • Scott Michael Olson
    Scott Michael Olson Sep 04, 2009

    I'm sorry, I just tried that phone number and it is the wrong phone number. The woman who answered said they were a "trustee in bankruptcy" or something. Anyway, I am still looking for the phone number. Would you please check it and advise? Thank you!

  • Scott Michael Olson
    Scott Michael Olson Sep 04, 2009

    I am having trouble installing an Ideazon ZBoard Gaming Keyboard. The website is not very intutive, and I am looking for a phone number for technical support. I am wondering if the fact I am trying to install it with a laptop should pose a problem. Usually other keyboards I have installed do not pose this problem. The Z Engine applet keeps crashing upon loadup. Please advise.

  • Scott Michael Olson
    Scott Michael Olson Sep 04, 2009

    I was able to go the Steel Series website you linked and download and install the most recent updated drivers, which solved the problem. Once i installed the updated drivers, the Z Engine applet functioned correctly, and i was able to install and use the supplied keysets with it correctly. Thank you very much!

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  • Master
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Hello and Welcome to fixya,

You can contact there Support through E-Mail, but first you need to have an account on there site, link here
Also read the FAQ's about your query.

Do update me about any success.
Regards,
Waqar.

Posted on Sep 04, 2009

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  • Master
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Hello there, yes their number is un-published for some reason when it comes to support. Here it is:

1-866-433-2166

If they are unable to help you please let me know and I will see what I can do for you.

Thanks
Tim

Posted on Sep 04, 2009

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