- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This error means jammed paper or a foreign object is blocking print head movement. Turn off the printer, press the adjust lever down to the lowest position, and pull out the jammed paper. Open the cover and remove any jammed or torn paper, or foreign objects. Then do one of the following:
Sheet Feeder: Return the adjust lever to the position. Turn on the printer, reload paper, and press the paper button.
Manual Feed Slot: See page 15 of your manual for loading instructions.
Roll Paper: Cut off the printed portion with scissors, then remove and reload the roll paper
Try checking the printer for foreign objects that might be interfering with the paper path. Tilt the printer sideways and try shaking it a bit. After that, try printing. If the issue persists, clean the rollers of the printer.
I would not have believe this if I have not actually experienced it. Today, my Canon PIXMA MP470 started feeding my paper crooked, to the right where the feed roller is located. Did some research and found numerous people discovered foreign objects inside their printers. Since I had tried numerous other solutions, such as maintenance cleanings from the printer control area. I decided to unplug the printer, turn it upside down and shake it, hoping to dislodge a foreign object. It didn't work. I then took compressed air and sprayed vigorously inside the printer, and tried it again. It didn't work. I then took some card stock (the type used for making greeting cards), put it into the printer and began printing a word processed document - just something to get the card stock to enter the printer. I manually forced it into the printer as it started to print, then after the card stock was about two inches into the printer I manually pulled the card stock back, and THERE IT WAS! My memory card insertion slot protector from my netbook! Thank you Jesus! It is a small piece of black plastic that had fallen from the top of my printer, where I had foolishly placed it while I was using the memory slot in my netbook. Printer works great again! I hope this helps someone!
If you are willing and physically able, carefully turn your printer upside down. Any foreign objects should freely fall out of the feeder. You may have to slightly shake the printer if the key won't fall out.
Your printer detects the head is not moving or being blocked.
Usually the problem is caused by the ink cartridge cover not fully closing, remaining paper, ink buildup on the metal rods on which the carrier slides or the encoder strip being dirty, damaged or missing.
the encoder strip is a clear plastic film with markings on it running trough the printhead carrier. you can find a picture of such an encoder here taken from another model printer
Make sure that there is no piece of paper stock between the print head and the side of the printer, the print head is the assembly that runs left to right during printing, you may find a paper or other object blocking the assembly from complete the travel to the right or the left. If all clear you need to replace the print head assembly. Good luck.