Question about RIM BlackBerry Pearl 8100

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Blackberry pearl call logs disappear - RIM BlackBerry Pearl 8100

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Goto options and click on the status selection. Make sure you have free memory. If it is 0, your phone logs are being deleted (you emails are probably being deleted as well). Cycle the power on the phone to clear up any memory leaks. After that make sure all your photos, songs, etc. are being saved on a microsd card, rather than your phone memory (you only have 64megs on your phone).

Once you free up memory you should be good to go.

Hope this helps,
Bill

Posted on Sep 05, 2009

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SOURCE: Call logs lost every two months or so. Blackberry Pearl

its in your message options.... go to email.. or txt message.... go to Options...... General options... and scroll down to Actions... it will say keep messages.... it should say 2 months for you move it to forever.. so that it will only delete when you delete it

Posted on Jun 03, 2009

bunn547
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SOURCE: BlackBerry Pearl 8100: blackberry pearl roller ball sticks...

it is because of the dust accumulate din between the trackball and the wheels...so remove the trackball and clean it....u can be abe to do it by your own... for assistance watch this video,to solve this problem http://www.youtube.com/results?search_query=blackberry+pearl+8100+trackball+repair&aq=f

Posted on May 06, 2010

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try hard reset, the easiest way to do this is to remove the batter for 1-2 minutes and restart the phone, you will see a sandbox in the center of your screen. wait till it disappears and fully restarted. hope it works for you as it works for me.

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On the Status screen of the BlackBerry smartphone, the File Free field indicates low ,if the device memory is full then these things will happen on your device,so to never have this problem delete unwanted applications.To delete run desktop manager and select application loader,select the applications that are not frequently used and remove them.Also keep the messages for a month or two because these mails will be there in your mail box.

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1 Answer

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i have seen this before with my clients on BB 81XX model Pearls.
on their phone, the cause of missing Call Logs was due to not enough internal phone memory. ie, the phone ran out of DiskSpace.
while the handset has 64 megs of RAM, it uses a large amount of this for Security Policies,programs and application settings.

if you go to Options/Settings > Status - you can see the Free Space amount. if the phone drops under 1 meg of free space, it will delete certain data to let it run properly.

First off, try powering off the phone by removing the battery. then at least when it starts again, it will be using the minimum amount of memory. then you should look at removing files not needed, like photos, ring tones, IT Policies that arent necessary (if you don't use ICQ or AIM or MSN , just remove/uninstall them).

once you have freed up some space you will find that these Call Logs will no longer disappear.

sorry if i misunderstood the question, but if i read it right, i believe this should get you going.

cheers

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1 Answer

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1 Answer

Call logs lost every two months or so. Blackberry Pearl


its in your message options.... go to email.. or txt message.... go to Options...... General options... and scroll down to Actions... it will say keep messages.... it should say 2 months for you move it to forever.. so that it will only delete when you delete it

Jun 02, 2009 | RIM BlackBerry Pearl 8100

1 Answer

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Check to see how long your mail is configured for retention.

Open your in-basket. Press the menu button, and select "options".

Scroll to the bottom and the last option is "keep messages". You can set this for anywhere from 15 days to forever.

-Neil

Apr 23, 2009 | RIM BlackBerry Pearl 8100

2 Answers

Texts and call logs deletes themselves every couple minutes


This is a known software issue on the Pearl, which can be fixed with a software update. You can download the latest software (currently the 4.5 software) from either www.blackberry.com or www.vzam.net/blackberry

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oh you just saved my phone- thanks so much

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1 Answer

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Go to message>options>scroll to bottom and you can separate your messages via theme control select and it will allow you to change your message boxes.

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