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Good Morning Lisa - Try
resetting the unit by either unplugging it or flipping the household circuit
breaker to the off position. Wait roughly ten minutes and turn on the
dishwasher. Confirm that the door is properly latched and try selecting a
cycle. If resetting the power does not correct the issue, it could potentially
mean a number of things: wiring failure, damaged cord, faulty door latch
assembly or control board. I would
personally contact a professional to accurately diagnose the dishwasher to
determine the root cause to reduce the risk of unnecessary parts.
i had the exact same issue. it's a broken latch mechanism, and is a fairly common problem.
i bought the part at my local repair shop for $45 (you can find it online for $30). it literally took 10 minutes.
you need to right size bit to remove the 10 bolts on the interior of the door. once you have those out, the latch slides right out of the top. there are 2 electrical connectors (careful - you can get a shock. disconnect the 2 connectors, reconnect to the new one, and zip your 10 bolts back in. super easy
Don't try to bend anything! The latch mechanism in the door is probably broken. Open the door and remove the 11 torx screws holding the inner panel on. You will probably find broken plastic bits on the pathetically flimsy latch; mine failed after 4 years and I expect it to happen again.
If you do, see the link given in "I Have 3 problems with my dishwasher, my...", http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5168615&diagram_id=1349844#d1349844 Unlatch the two switches and slide them off the old part and onto the new one, observing all the obvious precautions about not getting shocked and putting the switchess on correctly. Reassemble the door and latch with the screws.
The latch on many dishwashers is adjustable. If your door is easy to close but difficult to latch, adjust the latch to let the door close more easily. If you can't see any way to adjust the latch, yours may be fixed in a certain position. Check for other reasons for the latching problem.
The latch needs to be replaced. Kitchen Aid has made two updates to this latch. I.E. 2-revised latches. I just replacd the latch assembly and the dishwasher works fine now. Do a search for kitchen aid repair parts online and hav them shipped to your home. The repair takes five minutes. Un-screw all torx bit screws on door and the latch is under neath. One electrical dip switch held on by another screw and a two prong tab to undo the old latch. This seriously took me five minutes to repair and the parts were $40.00 online shipped.
One of the door interlock switches are stuck. this is the latch mechanism the the door locks into. This is usually accessed behind the control panel, you may have to remove the outer skin of the microwave first. Be sure to unplug the machine for at least 1/2 hour before doing so and do not touch any exposed wiring connectors and stay well clear of the magnetron and capacitor. Do not operate the microwave with the cover off. At this point you can see the latch mechanism as you open and close the door. There will be several small switches on the interlock assembly and they will all need to be tested electrically (multimeter) to isolate the problem switch