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Hello Ok I have put the Dell 924 manual on my website for you just click on the link and you can read it there and you can save it to your pc. Click on Link= http://www.4all2sell.com/pdf/DELL-924.pdf Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on Helping.
All The Best: Pineworks
Ok well I've had this same problem before....what I did was insert the Dell AIO 924 CDs and did the installations, after installation completes you should be able to acess the Dell All in One Center at which point you should be able to scan. This may help
disconnect the printer from the computer and also unplug the power adapter of the printer , wait for 30 seconds and reconnect the power adapter and try to copy a document , if it works then there are no issues with the scanner.
if it still gives you the msg scanner busy. then click on start ----->click on RUN-----> type "control printers" click OK , right click on dell AIO 924 and then click "cancel all documents". restart the printer and then try scanning.
GG88 your need to lubricate carrier bar inside printer rub your finger along the length of the bar if if feels dry apply two to three drops of 3in 1 oil to the bar with power off after lubricating the bar turn back on and happy printing