Question about Xerox C2424 Copier

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I am receiving error code 39,012.40:76243 on C2424

I am receiving error code 39,012.40:76243 on my Xerox C2424. Does anyone know what this means?

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Replace document feeder. 004k07270 $390.00

Posted on Sep 08, 2009

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Xerox c2424 error codes


Drum disconnect. The drum heater is not drawing the expected
power from the supply.
AC power supplied by power sources such as uninterruptible power supplies (UPS's) or DC-to-AC inverter systems, may not supply enough current to properly power up the printer. In these cases, the printer may report printhead jet-stack or reservoir
heater disconnect, drum heater, or preheater errors (37,002.47 thru 37,012.48).If you do not hav a UPS connected then probably it is the drum heater problem

Aug 05, 2014 | Xerox C2424 Copier

2 Answers

Xerox C2424 error code 19,003.48 and 07,010.43


for error code 07,010.43

Access the power switch by opening the Interface Cover on the right side of the machine.
c2424-interface-cov-open.jpg
  1. Power OFF the machine. c2424-pwr-sw-arrow.jpg
click on this:
for maintainance
http://www.office.xerox.com/userdoc/C2424/C2424_Web/pdfs/en/ug_maintenance.pdf

for troubleshooting:

http://www.office.xerox.com/userdoc/C2424/C2424_Web/pdfs/en/ug_trouble.pdf

Jan 30, 2008 | Office Equipment & Supplies

1 Answer

Xerox c2424 37,002,47:280890


The 37,002 error code is for a defective heater in the printhead 650-4354-00. There is no reset or workaround for this error.
Unfortunately, the part is fairly expensive, but the C2424 is such a workhorse, you may want to repair it.

Whit Item, Inc.

Dec 06, 2010 | Xerox C2424 Copier

1 Answer

C2424: error code 19,993.48:88868


This error is a Printhead error, but in this case is usually more probable to be caused by the Electronics Module.
The Printhead part number is 650-4354-00
The Electronics Module is 119-6427-03
I suspect the actual error code was 19,003.48

Whit
Item, Inc.

Oct 03, 2010 | Xerox C2424 Copier

1 Answer

Xerox c2424 has error message "Waste Tray Missing". Have emptied waste tray which was overflowing and placed it back in machine but above error message means it will not work.


The Waste Tray Optical Sensor 119-6487-80 is probably bad, which contributed to the overflowing ink. Look at the diagram #6

Whit
Item, Inc5b43784.jpg

Sep 10, 2010 | Xerox C2424 Copier

1 Answer

Xerox c2424 fault code 37,008.44:54093


There are two things. I most likely suspect that the print head wiper blade has stuck to the print head. Very common problem after a power failure.
Not sure how I didnt see your post before now. But if your still having that problem let me know, I can tell you how to fix it.

Mar 04, 2010 | Xerox WorkCentre C2424DN All-In-One Laser...

2 Answers

Xerox c2424 error code


the error code is "printhead stuck in the tilted position or not tilting properly over the CAM, due to problems with the process motor gearbox" the 6375 is your print count, are you under warranty still by xerox?
-Carl, please let me know if this helps.

Jun 20, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Workcentre C2424 System Error


That sounds like a problem with what is called the process drive motor. It is the assembly that moves the maintenance kit up and down to clean the drum.
It is located on the front right side of the machine and has a multi gear assembly to it.
It can be mistimed, there are 2 holes and an arrow on the bottom that must be aligned.
For service, to save money. you can contact a service dealer or an ASP in your area that would charge you far less than Xerox. If you don;t know who those service providers are, just let me know what your zip code is and I can look up the nearest ones for you.

May 27, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Xerox Workcentre c2424 Error Code "37,030.48"


Hi Ian_a_nicol:
error code # 37,030.48 means X-axis motor disconnect. The X-axis motor (second phase) is not drawing the expected power from the power supply. you can do the following to determin if the X-axis motor is bad.

1. Run the X-axis Drive test and if it passes
replace the electronics module, if not see #2.

2. Check the X-axis motor wiring for damage
or replace X-axis motor.

3. Call Xerox to have them come out and run the test and determin if it is the electronics module or the X-axis motor, but is one or the other.

pdouglasss

Oct 24, 2008 | Xerox WorkCentre C2424DN All-In-One Laser...

3 Answers

Xerox C2424 problem (11,009:46 and 13,008.47)


The second fault is a result of the faulty electronics module. It is a print head heat related issue.
Question is, is the print head also faulty.
That electronics module is very expensive.
But the 11,009 specifically is a failure of the electronics module.
Have had those codes a couple of times.
Most likely the 50 volt source has failed, that maintains the print head heat.
A Drum Assembly thermal error has occurred. The following troubleshooting procedures apply to these errors:
arrwup.gif 13,008.47 The Drum Heater is too hot

Jan 30, 2008 | Xerox WorkCentre C2424DN All-In-One Laser...

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