Question about 2wire HomePortal 1000 Router

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Using 1000SW, I get report of:- Connection Status DSL Signal: DSL found on Line 1 PPP Login: Login successful Internet Address: An Internet address was verified ISP Link: Domain Name Server found Configuration Server Link: Unable to contact the Configuration Server I connect to the net ok but how do I correct the Cofig Server error? David [who is very stupid) TY for reading

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When you get a 'cant connect to configuration server', dont worry about it, thats 2wire's configuration server. If you have a 1000sw, then you've been a customer for a long time and have been registered for years and dont need the configuration server. Both you and the 2wire have been configured for years. The 2wire is trying to reach the configuration server because you set it up again, im thinking you moved, changed phone lines, or changed service.

The 2wire configuration server is to set people's 2wire's up for the first time only, and even then it doesnt matter unless you call technical support, and then they can still help you by getting the serial number off the device when that happens years later.

spin

Posted on Sep 13, 2009

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6ya6ya
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1. Call DSL provider verify service is active. They should be able to ping their DSL modem.
2. If good service, plug your pc directly into dsl modem. If youre able to connect, then the router is bad. Youll need a new one.
3. If I read this wrong, and its the dsl modem that is not connecting, AND the service says its working, then it maybe the dsl network port has failed. In which case report it to your service provider and they should replace the unit for you.
4. You can try to unplug and replug the network cables, all of them. Or try different ones. Its just possible you are getting a poor connection at the wire terminator.

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Mar 03, 2010 | Computers & Internet

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I found this on this site:
2Wire 2700HG-B Setup
1. Connection of phone line, ethernet and power adapter
2. Indicator light: POWER: green; Ethernet: blink; DSL: green; Internet: blink or red
3. Open IE beoswer.
4. address: 192.168.1.254
5. Click "Run System Setup Wizard"
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8. "Time Zone". Select your time zone,then click "NEXT"
9. "Set Up Connection Info". Enter "PPP Authentication" information provided by internet service provider. "Username", "Password", and "Confirm Password", then click "NEXT"
10. Screen "Connecting" running...
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Internet settings are usually found under the Phone Settings – Internet Settings.
- Connection mode Connection orientated / permanent / continuous connection
- GPRS APN live.vodafone.com
- Homepage URL http://live.vodafone.com
- GPRS ID username "none required"
- GPRS password "none required"
- Port (if required by device) 8080 (some older handsets may require you to enter 9201)
- PPP authentication type PAP (default)
- Proxy authentication name "none required"
- Proxy authentication password "none required"
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- Security Off
- WAP gateway IP address 172.030.038.3 (your phone may require 172.030.038.003)

If you phone is a Vodafone NZ supported handset you may be able to have this sent automatically to your phone.

Mobile settings for sending and receiving PXTs (MMS messages)
The PXT settings can usually be found under Message Settings - MMS setting. You also need to send a message before you can receive one.
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1 Answer

Can`t get full access to the net on TalkTalk with 2wire 2700hgb


You did everything correctly so far, and your 2wire is getting the signal and info it needs. The unable to contact config server error is not a problem, as thats just 2wires update server, which wont hurt anything if not found. The password defaults back to 8 because of security issues, its still the same one you entered, so thats fine also. Now one thing you should try is the only thing different about the 2 routers. The 2wire has a built in firewall in it, try turning it off for your computer. Click on the firewall tab, then firewall settings. Select your computer and put the dot in DMZ mode and save it. Then restart the pc and see if it works after that. Other then that it could be a problem with the 2wire itself, since you are authenticating fine with your Internet provider.

Mar 15, 2009 | 2wire 2700HG-B Router (2700HGB)

1 Answer

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2Wire 2700HG-B Setup
1. Connection of phone line, ethernet and power adapter
2. Indicator light: POWER: green; Ethernet: blink; DSL: green; Internet: blink or red
3. Open IE beoswer.
4. address: 192.168.1.254
5. Click "Run System Setup Wizard"
6. Login with preset password: admin. Or change password: click "I forgot the password." Under question "Here’s a hint for the password wedding date", click "I still can’t remember the password.". Then Reset System Password by enter System Key which locate on back of the Router (like: [1234567890]), and your new password, then click "Submit"
7."Set Up Your 2700HG-B Gateway" screen. Keep default "Key Code". Click "Next"
8. "Time Zone". Select your time zone,then click "NEXT"
9. "Set Up Connection Info". Enter "PPP Authentication" information provided by internet service provider. "Username", "Password", and "Confirm Password", then click "NEXT"
10. Screen "Connecting" running...
11. Auto turn to screen "2700HG-B Gateway Setup Complete", click "FINISH", or "EXIT" to complete setup or "Register" to register with 2WIRE on line.

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2 Answers

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PPP error: username and password are wrong (Authentication Failure)

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3 Answers

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Hi. I will not repeat the check the phone line and resetting comments as it's now redundant.

I always have a spare modem as a line tester.

I've seen several 2700HG-B 2wire modem/routers burn out and every single time it's the DSL signal or modem portion that is burnt out. Even if you have two or three phone line surge protectors these 2700s are prone to shorting out unless you have a direct signal splitter DSL setup.

Here are a few things you can try to confirm if the 2700 is no longer functional on the DSL signal light problem.

#1: Turn on (plug in) your 2700 without the phone line plugged in and wait. If the DSL starts flashing red then there is a hardware problem in the modem/router.

#2: Plug the phone line into the 2700 while the dsl light is flashing red. It might take about 3 seconds however it should start to flash green and let it flash for about (usually) three minutes. If it turns red then the 2700 is indeed damaged.

#3: If you can enter into your modem using the http://2wire... and check the connection status. The first two status lines should read attempting to connect and no connection.


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1 Answer

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Symptoms * You have a new router, and cannot get online to the Internet. AND * The Setupwizard will detect dynamic IP even though you have a PPoE connection. (Going to router status on the administration page, there is a private IP address on Internet port. 192.168.x.x range.) Cause The SBC DSL modem SpeedStream 5100b, used on new DSL and Yahoo SBC DSL installations since Feb. 2004, causes the NETGEAR router Setup Wizards to fail, and prevents routers from connecting to the Internet. This problem affects many router brands. The modem can be distinguished from the earlier 5100 by a 5th light labeled "Internet". The SpeedStream 5100b's default configuration is "PPPoE on the Modem" ? matching a built-in PPPoE client convenience feature that sends login ID and password to SBC. To Work Around These Issues, Configure the Modem for Bridged Mode Note: In Bridge Mode you cannot to connect to the modem's configuration menu, except by resetting it as described below. 1. Disconnect the router from your network, and connect the computer directly to the SpeedStream modem 2. Open an Internet browser. 3. Type 192.168.0.1 in the browser address field and click Enter. The modem displays a configuration menu. 4. Click Advanced. 5. Enter the "Access Code" printed on the bottom of the modem. 6. Click PPP Location. The PPP Location screen appears. 7. Select Bridged Mode (PPPoE is Not Used). 8. Click Save Changes. 9. Connect the router between the computer and the modem. 10. Power off the modem. 11. Power off the computer. 12. Connect the Internet port of the NETGEAR router to the Ethernet port of the modem. 13. Connect the computer to a LAN port on the NETGEAR router. 14. Power on the modem and wait for 2 minutes. Don't go to the next step until this is finished. 15. Power on the router and wait for 1 minute. Don't go to the next step until this is finished. 16. Power on the computer. 17. Log in to the router by typing 192.168.0.1 in your browser. 18. When prompted, using lowercase letters, type admin for the user name, and password for the password. Some older routers use 1234 for the default password. If you forgot your router password see http://www.fixya.com/ThreadView.aspx?thid=102081&prdid=252188 19. Use the Setup Wizard to connect to the Internet. To Reset the Modem To Enable Access to the Configuration Screen 1. Disconnect the computer from the modem. 2. Power off the modem. 3. Power off the computer. 4. Connect the Ethernet port of the modem to the computer Ethernet port. 5. Power on the modem and wait for 2 minutes. Don't go to the next step until this is finished. 6. Power on the router and wait for 1 minute. Don't go to the next step until this is finished. 7. Power on the computer. 8. Open an Internet browser. 9. Type 192.168.0.1 in the browser address field and click Enter. The modem displays a configuration menu. 10. Click Advanced. 11. Enter the "Access Code" printed on the bottom of the modem. 12. Click PPP Location. The PPP Location screen appears. 13. Select PPPoE on the modem. 14. Click Save Changes. 15. At the login screen type in your SBC member ID and password (which is usually the primary email address on the SBC DSL account and the password for the primary email address). 16. Click Connect. * If successful, a screen appears reading "You Are Connected", and the Internet light goes solid green. * An error will display if the username or password is invalid. * If there are other problems the message "The DSL connection is down" appears.

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1 Answer

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Feb 16, 2006 | D-Link DSL 500 (DSL-500) Router

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