I have put in new inker twice now and it alway sayes empty I have disconnunted everything from the printer and even deleted the printer and reinstalled it I have worked on this for 2 days and I about ready to throw it it only 3 year old and it was printing just fine a week ago before the ink ran out
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I'm a tech on that printer. That's a generic message if one cartridge is at 0%. When one toner or drum reach 0 it wont print even though you don't use that supply. The unit should show the level on the screen, if one is empty replace it.
each cartridge has its unique serial number,
printer remembers him,
is absent sensor of the ink level determination in you cartridge. You can to print, but message will say to you "EMPTY CARTRIGE".
this warning function can be disconnected by you in printing driver.
If you bathe new cartridge, that level will show full.
If afterwards put(deliver) old , that he will show that empty.
Printer can have a memory about two or three last cartridges.
I seem to recall that the owners manual says that is the indicator that you need a new printhead... happened to me, I replaced the print head and problem solved... it's been a while; check the manual to be sure.
Sometimes even when an ink cartridge has been refilled to capacity, your printer still registers it as empty. This is because your printer remembers that the cartridge was previously installed and it can only remember it as being empty. Part of this is due to technology put in place by printer manufacturers so that you will always have to buy new cartridges. Part of it is also that print catridges are clogged if not used for sometime after its empty even after refilling this is because the contact was already clogged due to the dryness of the old ink inside it before refilling so in that case you will clean/soak the contacts with solvent before refilling .
again since there is no “official” way to fix this problem, you have to basically clear the printer’s memory to make it recognize that you are installing a full cartridge. If you have tried to install the refilled cartridge and you have done all you can to convince your printer that the cartridge isn’t still empty, then basically you just have to unplug your printer for a minute and then trying reinstalling again. but it should fix this problem and it can potentially fix other annoying things your printer is doing.
You could try taking out the new ink and putting in the old. Then uninstall the program, delete all reference to Epson in Regedit, then reinstall the program. Change the cartridge when prompted. Of course, having messed about with the jet, it may not work now !