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Placing a Forward Button on 1616 IP Phone

The switch I have is a IP 500 and IP Manager as the software v6.2(14).I'm trying to put a forward button on a 1616 Ip Phone with the 10 digit phone number programmed on the forward button so when it's pressed there's already a number set. Also there is another person who on the overflow list for that phone and when I press the forward button it rings 4 times and then goes to the overflow person and never to the forwarded number I have programmed. I tried almost everything on the button programming. Any Ideas Guys?

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What you need to do is, set up a button that will turn forwarding on. then set a number in manager on the forwarding tab, set the number. If the number is going to change a lot, then you should set a second button up as, forward number. One changes or sets the number, and the other toggles forwarding on and off

Posted on Sep 06, 2009

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