Question about Brother MFC 6490CW InkJet Printer
I tried changing cartridge but still it won't print black. Help!
If it's under warranty you're in luck, you need a new printhead,LK3197001, around $80.00. I just replaced one yesterday in the shop for the same problem. I would call Brother customer service and see if they'll help cover the cost.
Posted on Sep 04, 2009
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Posted on Jan 02, 2017
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I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem:
Tri-color. And I can't print. The screen on my printer says "Remove and check color cartridge." I have done this several times and it still won't print. I have turned off the power, removed the cartridges, and unplugged the unit, but it still didn't help. Any suggestions?
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