Question about TruTech PLV16190 Television

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I bought my dad a flatscreen 19" trutech. He has Alzheimers and is in a nursing home. Yesterday they told me the tv will not change channels either by the up/down on the tv nor on the remote channel button. One can punch in the numbers to change channel, but he is unable to do this. My questions are: is there a way to fix this either by a new remote (I changed batteries to check the current on) or a code that is needed to recharge or will a new remote work and if so-where do I purchase one. Is there a way to use larger universal remote. However, just a regular remote help will be greatly appreciated. This is important to him-to watch his tv. Also-is there a way to get a copy of a manual? thank you! LindaJ PS> at the moment I do not have the model number-it's mounted high in the corner of his room. The maintenence crew did not keep the manual to pass back to dad or me. If I absolutely need the numbers-it will take me a while, but I can have the maintenece crew get up there and check the back, if possible. The tv is 19" and he has had it a tad over a year.

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  • ljones258 Sep 04, 2009

    Thank you for your response, I really appreciate it. However, no I do not have anything for the tv that was purchased over a year ago.So it would be too old anyway. The maintenence crew did not keep the box nor the manual and paper contents after they installed it in his room. There is absolutely nothing out there helpful for the Trutech-no one to call or fix or anything.Target has nothing nor can they or will they refer or have anywhere to refer someone with problems on this brand. I've been searching and trying for some time I think eventually, I'm just going to have to replace it with a name brand if this one is starting to go. I guess you get what you pay for and I'll not buy TruTech ever again. I thank you for taking your time to respond to my problem so quickly, though. Linda

  • ljones258 Sep 09, 2009

    Thank you for your reply. I really appreciate it. However, as I said above, the maintenance crew did not keep any of the papers, warrenty nor booklets that were in the box with the tv. There also is no company (other in China) that deals with this Brand nor will the store (Target) help as they have no solutions or information to help with this tv. However, I did receive a solution and will try it tomorrow to see if it works. So thank you for taking the time to answer my help call! Linda

  • ljones258 Sep 09, 2009

    Sorry for the double reply, the second comment was to go on another helper.

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If you still have warranty on the tv, call the company and say what you said...they will either tell you a solution or fix it. make sure you have warranty or you have to pay extra...hope this helps

Posted on Sep 04, 2009

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