Printer only prints test pages

Empty cartridge maybe?
Otherwise it's simple: selt-test page(by printer button) printed ok - it's outer problem. Self-page is blank - it's inner problem. And so on... use Golden Section method

pull out all your cartridge and try to clean your printer with cartridge.

go to the printer page right click on the printer icon that shows the name of your printer
and select as default porinter
if there is any docements in the que try and cancel the documents and see if it gets deleted
again select teh printer as online
and go to the properties page and try to print a test page from teh printer and it should print
and if it does not print disconnect and reconnect teh USB cable from the back of the printer
and try again to print a test page from the printer and this should resolved the problem and still if nothing happens let us know the status and we will help you further with the issue .
BEST OF LUCK


thanks
regards
Hamid

HAVe you tried to print on other application?

try to do some print test page using you computer. If your using windows XP you can print a test page under control panel and printer and faxes, Just click the icon of your printer then properties. If the test page printed the test page it means computer is fined

Just check the settings of word document. make sure your printer is selected as default printer

hi jcruisedirec

Test print shows that there is no problem with he printer.
Do this:

Type just one or two words in a new document and try to print. Before printing, look at the print setup and make sure you have the correct printer name selected.
Also when you go to print, there are few options like:

• Print All
• Current page
• Pages
• Selection

If you attempt to print "selection" without actually selecting a certain portion of the document, you get blank page.
So first check that the correct name of the printer is selected.
Then test printing one page
Hope this will help you. Good luck.
If you find this helpful, please give a rating
luciana44

set as default printer

Seemes very daft, and sounds like a twit, but not really.

When I recieved the new cartridge I placed it in the correct cartridge retainer in the printer matching up the dark green colour of the cartridge and the top clip, and it printed nothing even after a tryed re-seating it.
So I placed it in the other thinking maybe I somehow might have placed it in the wrong slot, so I placed it in the other (Colour), and set that up as I did the other, and it printed a blurred page but then stopped printing.
After that I then placed it back in the other cartridge retainer, set it up as the previous times when it did not work, and then it worked.

Seems strange and simple, but it did not work the first time at all, and after faffing with it finally did.

This might help someone, and then again might not.

test page printing but doc files not printing....

HP DeskJet 6940

A few things could be happening here.

1. Clear the print queue, and if there are jobs that won't delete, reboot the computer.
2. Now clear the jobs on the printer (cancel job button) until the status light turns green.
3. Put a piece of paper in the manual feed tray on the front.
4. Print a test page.
If the test page prints to the paper in the manual feed tray, then it is set as the default tray. Go into the printer settings and change it to "auto" or tray 1. If the test page prints to tray 1, but the original document you tried to print (when it got stuck) still won't print, cancel the job. Now, again, put paper in the manual feed tray. Try to print the document again and if it pulls from there, go into page setup of your document and change the setting from "manual" to "auto" or tray 1. Clear the job again (if it's stuck) and you should be able to print again. Hope this helps. This is one of the most common solutions - it happens a lot, especially with documents that are emailed from other people and once they get stuck in the queue, nothing will print (except the test pages directly from the printer, like you describe).

unplug printer then plug in again and reboot computer