Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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It stopped agitating in the middle of a cycle. The motor sounds as if it is screaming. It's making a high pitched sound like it's trying to turn the agitator and cannot. Like it's locked up or something. Any recommendations? My brother said it might have something to do with a "gear mechanism" or the bearings in the motor. Could it be the motor is burnt up.

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If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:

http://www.fixya.com/support/r385252-replacing_motor_coupling_whirlpool_top

The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.

A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.

If you have questions, please let me know. This is a simple repair and inexpensive. I hope this helps you.

Posted on Sep 04, 2009

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