Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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Dropped my wd portable hard disk now computer is not reading it

Ok so i dropped it a couple of times but it worked fine until recently my computer did not recognize it, i tried it on different comps as well no luck please help!!

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Brother
your hard drive has either a crashed head,ir amisalligned head due to dropping it several times. also head stuck to platter is the result of dropping it.and may be the motor of the hard drive has lost its central axis and has got jammed.
if your drive is still spinning i am sure it has head crash problem only.
please try to either get it replaced if its under warrenty.
if you wish to recover data , please pm me.

datarecoveryfactory

Posted on Sep 06, 2009

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Some times the fault is in the card that is attaced to the hard disk try removing the casing then check it on some different laptop casing

Posted on Sep 04, 2009

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3 Answers

Dropped my WD portable hard drive and cannot read my files.


You can send it in to WD or a company that specializes in data retrieval from dead hard drives and have them copy off the files for you, but it will cost a furtune to do it.

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Computer wont read portable hard drive


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

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We bought some time ago an WD External Harddisk and now the Adapter doesn`t work anymore! What can I do?


Try connecting it to a different computer.

Any external storage device has three major parts:
* USB cable
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* USB-to-disk-drive adapter

Try a different USB cable.

Disconnect the disk-drive from that adapter, and connect the disk-drive as a "slave" disk-drive in a desktop computer, and see if you can read the files, which implies that the adapter is the part that has failed.

If you cannot read from the disk-drive, check its WARRANTY status. W.D. will replace it, if the warranty is still valid.

Otherwise, W.D. has a "Customer Loyalty" program: find the serial-number of your unit, access their web-site, and purchase another W.D. external storage unit, at a significant discount, by citing the serial-number.

Or, if the adapter is OK, then replace the disk-drive by a new one, and close-up the casing, to create a "revived" external storage device for your use.

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All my music that was on my wd are gone when i plug in my wd it doesn't show anything


Connect the WD Passport to a different computer, to see if YOUR computer is the problem.

If that does not help, any external disk-drive has two major components, inside the enclosure:
* disk-drive
* USB-to-disk-drive adapter

Open the case, and disconnect the disk-drive from the adapter, and remove the disk-drive. Connect it as a "slave" disk-drive in a desktop computer, to see if the files can be "directly" read from the disk-drive.

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My WD external drive dropped about 2 feet. It now makes a whirring/beep sound. I was able to successfully disconnect the unit. I have turned off and restarted the computer. The whir and beep stopped,...


Ok their is a needle that FLOATS above the metal disks inside the hard drive, when that is dropped either when its on or off, if that needle TOUCHED the disk in anyway your drive is scratched and screwed, thats what happened to yours, sorry but you need to buy a new one.

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WD 1TB Hard-drive, worked perfectly now it won't :'(


If you go into Administrative Tools, Computer Management, you will see a tree for disk management. It should be listed there - probably without a drive letter..
You can partition and format there.

To get to administrative tools: Go into your control panel - click on classic view and it is one of the top options.

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External Hard Drive connected but hidden !!!


Connect it to your computer.
Right click on my computer and select Manage
On the left side click on Disk management.

Now on the right side, look around and see if you spot the external drive there.

What do you see there?

Also look into device manager, then look for anything with ! or ? yellow marks.

May 03, 2009 | Western Digital WD Passport 250GB Portable...

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Western digital 320g elements portable won't work


Hey,
try connecting it o another computer and check
if not yet, use only the WD USB transfer wire supplied in the box.
because WD External HDD only recongize its own USB and none other.

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Not Detected on PC


I found this on this site. in case you havent seen it. It worked for me. Try this:

When I disconnected my backup drive and plugged in a USB drive the other night, my Windows drive letters got all wonky. D: became G: became F: became H:, and a bunch of my shortcuts didn't work anymore.
But it's easy to reassign the drive letters of your choice to add-on disks in Windows. Microsoft says you should log on as an administrator, and from Administrative Tools in Control Panel:
Double-click Computer Management, and then click Disk Management in the left pane.
Right-click the drive, the partition, the logical drive, or the volume that you want to assign a drive letter to, and then click Change Drive Letter and Paths. Of course things can get wacky if the disk is in use - by your computer or another on the network - so proceed with caution, you drive alphabetizer, you.
How to change drive letter assignments in Windows XP [Microsoft TechNet] Read More: Windows, Hard Drives

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