I have two problems with my nokia 5800, I would

Hi


to prolong ringtunes before it goes directly to your voicemail you have to go to your callforwarding option and you can extend the regular ring to more than 30secs before it goes to your voicemail// remember go to your call forwarding settings. your other concern; did you downloaded it and saved it on your memory chip/card? you have to access the file from a computer and check if its lock or not, right click on file then check properties of the said file.

Hope this helps